"Professional experience all the way"
- Honda Ridgeline
My husband found a truck that he was very interested in purchasing at this dealership and we live in Colorado so we drove about 1000 miles round-trip. From the get go, this dealership sent us a brief video, and my husband asked them to point out any dings or scratches on the truck which they did as it was used. This truck was spotless when we arrived. The experience of purchasing this was very professional all the way. We worked primarily with Spencer and we enjoyed him very much. He was very easy to talk to and he was very informative to us about all of the features on the truck. We also worked with Bobby on the finance end and we thought he was extremely professional as well. Would highly recommend this dealership to anyone, local or out of state. The whole experience was just really wonderful.
Our salesman was very knowledgeable and answered all of our questions. I first talked to him on the phone about a car that we saw on line that we were interested in. Once we got to the dealership he had that car all ready for us to try out. Since I did not feel that comfortable with driving that car we looked around and did find one that I liked and felt comfortable in. Beatrice Ford wants to make sure the car we purchased was the right fit for us. They were very friendly there and treated us with respect. This is the second car I have purchased from Beatrice Ford and the reason I came back to them was because I trust them even if I would have purchased a used car. I know that they check them over to make sure they are in good condition.
"Horrible service department, financial department "
- Explorer 2017
This is the worst car dealership, service department, financial department I have ever dealt with. The deal was not good on my car, fine I'm over it - never purchasing another vehicle again from them. We set up an oil appointment and they did not get us in for over an hour and a half after our appointment time. Derek forgot about our repair we set up and they forgot to come get my car a few days after that oil appointment. Bobby and Ray H have both lied to me and my fiance several times about when I would have a GAP refund check. I still do not have the check that the GAP company has already given money to Beatrice Ford several weeks ago. My father's truck has been in several times only to not be fixed and leave him stranded on a busy highway. This is at least the 3rd time he is taking it in because it was not fixed properly.
"The best car buying experience ever"
I dreaded having to shop for a different vehicle. I spent hours online trying to find something. I found a nice SUV at Beatrice Ford Lincoln so I went to test drive it. The one I had looked at was unavailable but they found one that was even better. They handled everything including securing financing. The paperwork was painless and Spenser Bruntz showed me all the details of the vehicle. He even linked my phone for me. One great perk is that they will pick up and deliver my vehicle for oil changes and service, plus leave something for me to drive. Spenser has followed up with me to make sure I was happy and had no questions. I will buy there again if I'm ever in the market for another vehicle.
"New Vehicle Factory Order and Purchase"
Working with Beatrice Ford Lincoln has been the most positive and favorable vehicle purchase experience ever for me. Chris Chace was extremely proactive immediately following my initial inquiry to the dealership. When Chris was otherwise committed, Heather Gaytan eagerly and cheerfully stepped in to assist me in whatever way necessary. Owner Ray Hernandez took the time to meet with me when I picked up the vehicle to express his personal guarantee to ensure my satisfaction and the ultimate customer experience.
"Purchase of new vehicle"
Sales, service and financing were responsive, courteous and thorough. Love my new car and specifically purchased from this dealer because of past service and sales. Owner is approachable and also responsive.
"Above and Beyond!!!"
They located the exact vehicle we wanted and checked it out before we made a commitment to buy. After the go ahead to purchase they thoroughly went through the vehicle and gave it the Ford Certification. We own a business in Lincoln and could not get away, so Chris came to us to finish up the paper work on the purchase of our vehicle. He took extra time to go over every detail on how to operate our Ford Expedition. Above and beyond customer service. No other dealership I would rather deal with. I also love the pinstripe they apply to every vehicle they sell.
"Jeff was very easy to work with!"
This was our third purchase from Beatrice Ford! Great people, great manager and overall a great experience! I will continue to buy from them in the future.
I was looking for a explorer that was loaded with everything but did not want a brand new one. The vehicle of my dreams came in and they called me right away. Was so excited to finally get the vehicle I always wanted!!!!
"Business owner with 10 Ford Trucks"
- Tractor Man
Beatrice Ford Service Crew understands our business and how important it is to get our trucks in to be serviced and back out as quickly as possible. They consistently achieve this and are quite flexible to the needs of our employees, many times offering loaners, rides and pickup/delivery services. You won't be another number here even if you've got only 1 vehicle.