Ray Lugo
Ray Lugo at Rob Lambdin's University Dodge RAM

Ray Lugo | Page 3

Commercial Sales Manager

Rob Lambdin's University Dodge RAM

5455 S University Dr
Davie, FL 33328

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3.5
53 Reviews
3.5

53 Reviews

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53 Reviews of Ray Lugo

January 06, 2024

Dealership Rating
Employee Rating

Ray Lugo is a sleaseball. We were talking with him to purchase a truck and the whole time he just strung us along because there was another buyer and he couldn't be honest abo More

by m1071
Recommend Dealer
No
Jan 09, 2024

Rob Lambdin's University Dodge RAM responded

"M1071" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitydodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 08, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very helpful and respectful. This was my 4th vehicle purchase from University Dodge and it won’t be my last. Thanks to everyone that helped me. I’ll see you all soon More

by tgogovska_2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Babu Sheri, Carlos Torres, Kevin Aicher , Phil Ballas, George Jorge, Pedro Moreno, Jacob Perez, Edwin Rhodes, Miguel Santos

Oct 09, 2023

Rob Lambdin's University Dodge RAM responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 19, 2023

Dealership Rating
Employee Rating

Was interested in a 2023 ram 1500 classic with the 3. 6l and 6'4" box. Fortunately they had one on the way down from Michigan. The internet sales associate Ray and his assistant Ritchie called me to let m More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ritchie

Jul 19, 2023

Rob Lambdin's University Dodge RAM responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 27, 2023

Dealership Rating
Employee Rating

As allways great service,experience. My sales guy,Leo is the best- he listens. I am please. More

by KCMD67
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Leo Ugodnikov

Jun 28, 2023

Rob Lambdin's University Dodge RAM responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 22, 2023

Dealership Rating
Employee Rating

Best deal in town! University Dodge is where the best deal in town is at! More

by klyon24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Aicher , Phil Ballas, Michel Bravo

Apr 24, 2023

Rob Lambdin's University Dodge RAM responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 06, 2023

Dealership Rating
Employee Rating

From initial inquiry to final paperwork, the worst car buying experience I’ve ever had. More

by dan.mayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Aicher

Apr 06, 2023

Rob Lambdin's University Dodge RAM responded

Dan. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

November 13, 2022

Dealership Rating
Employee Rating

It was a very nice process from start to finish, Magel was very stait forward and very professional More

by jimmyg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Forero, Kevin Aicher , Fares Ali, Phil Ballas, Edelson beato, Michel Bravo, Rehan Kazi, Will Lazo, Miguel Santos

Nov 13, 2022

Rob Lambdin's University Dodge RAM responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2022

Dealership Rating
Employee Rating

Bought a used Durango over two weeks ago. At the point of delivery, I noted some items missing. When I asked for the issue to be rectified, I was ignored and ghosted. It’s been over two wee More

by dasmopar
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George Jorge, Richard

November 02, 2022

Dealership Rating
Employee Rating

Quick effluence and painless transactions, will reach out to Ray Lugo again when I need more vehicles for the fleet. More

by PWHILLIANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Jorge

Nov 03, 2022

Rob Lambdin's University Dodge RAM responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 06, 2022

Dealership Rating
Employee Rating

I will make every possible effort to minimize interaction with this establishment. No service available More

by cullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Salerno

Oct 06, 2022

Rob Lambdin's University Dodge RAM responded

Thank you, Cullen Sirgool. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

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