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Ray Lugo
Ray Lugo at Rob Lambdin's University Dodge RAM

Ray Lugo | Page 5

Commercial Sales Manager

Rob Lambdin's University Dodge RAM

5455 S University Dr
Davie, FL 33328

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3.5
53 Reviews
3.5

53 Reviews

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53 Reviews of Ray Lugo

May 19, 2022

Dealership Rating
Employee Rating

The staff was very knowledgeable and friendly. Ray Lugo did s great job getting me into this vehicle and Yulie was great when it came time to understand and sign the paperwork. More

by yardbirdz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Jorge, Yuleidy Driggs-Dita

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May 19, 2022

Rob Lambdin's University Dodge RAM responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2022

Dealership Rating
Employee Rating

Had wait 4 months for a custom vehicle that was told to me would be here in 3 months! More

by iclay18
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Aicher , Megan Fonte, Rachel Guido, George Jorge, Al Mendoza, Pedro Moreno, Jacob Perez, Edwin Rhodes, Artie Rosenthal

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May 11, 2022

Rob Lambdin's University Dodge RAM responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@universitydodge.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 21, 2022

Dealership Rating
Employee Rating

There is no better dealership out there I have already purchased 3 vehicles and will purchase lots more. Ray Lugo is the reason I keep going back. And I drive from Jacksonville to this dealership More

by NILTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 21, 2022

Rob Lambdin's University Dodge RAM responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 08, 2022

Dealership Rating

GO ELSEWHERE-Bought a brand new 2022 ram limited- had electrical and camera issues within the first 10 days as if today 4/8/22 ( bout it 2-3weeks ago)i still have the truck and no one has looked at it fr More

by jtfootpro
Customer Service
Friendliness
Price
Recommend Dealer
No
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Apr 08, 2022

Rob Lambdin's University Dodge RAM responded

We appreciate your feedback. In order for our sales leaders to reach you successfully, please provide us with your full name, contact information, and the nature of any concerns by emailing social@universitydodge.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Apr 08, 2022

Rob Lambdin's University Dodge RAM responded

Thank you. You information has been forwarded to our leadership team. Be well.

Apr 08, 2022

jtfootpro responded

Json LIBURD Thompson 813-597-5890

March 17, 2022

Dealership Rating
Employee Rating

They were very flexible and willing to answer all my questions and Queen all my anxieties More

by Godswill1273
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Jorge, Rosmery and Joe

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Mar 17, 2022

Rob Lambdin's University Dodge RAM responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2022

Dealership Rating
Employee Rating

Nice staff but a little small and outdated. Also service area seems a little small and not really set up to handle the volume. Definitely could use a lot more room. More

by HDSTEVE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 17, 2022

Rob Lambdin's University Dodge RAM responded

We appreciate your 4-star feedback!

February 24, 2022

Dealership Rating
Employee Rating

Excellent customer service and very friendly sales force make you feel comfortable when making that big purchase decision. I would recommend this Dodge dealership to my friends and family if they were int More

by DREWJC97
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Aicher , Rachel Guido, Melanie Pinto

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Feb 25, 2022

Rob Lambdin's University Dodge RAM responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 05, 2022

Dealership Rating
Employee Rating

Horrible experience. Didn’t want to sell me a car until I complained to manager about salesperson lack of interest More

by soncecheek
Customer Service
Friendliness
Price
Recommend Dealer
No
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Feb 05, 2022

Rob Lambdin's University Dodge RAM responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our sales team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (soncecheek). To help our sales leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@universitydodge.com or responding directly to this review. Hope to hear back from you soon.

February 03, 2022

Dealership Rating
Employee Rating

I have purchased 4 vehicles from University Dodge and the staff is always friendly. I just purchased a 2021 Durango for my wife and she loves it! More

by CREATIVE_COLORS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Kevin Aicher

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Feb 03, 2022

Rob Lambdin's University Dodge RAM responded

Thank you for providing us with your feedback. Our sales leaders are interested in speaking with you further about your experience but we are unable to locate you in our system under your DealerRater user name (CREATIVE_COLORS). Can you please provide us with your full name, contact information, and nature of any concerns to social@universitydodge.com and we will be happy to speak with you. Hope to hear back from you soon.

December 31, 2021

Dealership Rating
Employee Rating

Poor service representative wasn’t knowledgeable. Other employees seemed very lazy and didn’t want to work. More

by WHLOPRESTI
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fares Ali, Phil Ballas, Edelson beato

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Dec 31, 2021

Rob Lambdin's University Dodge RAM responded

Thank you for bringing this to our attention. We will be happy to have you speak with our service leadership team to review any unanswered questions you may have. In order to ensure that they can connect with you successfully, please include your name, contact information, and nature of any concerns to social@universitydodge.com. Hope to hear back from you soon.

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