96 Reviews
Write a Review96 Reviews of Ray Malhotra
April 03, 2023
Worst dealer in my opinion. do not come here to fix your car.really bad do not come here to fix your car.really bad More
Other Employees Tagged: Ravi Malhotra , Mike Baitieh, Tony Bui, Anthony Saab, Fabian Sanchez
March 31, 2023
Fast responding, reliable, and patient. Easily describes Downey Hyundai. In exactly how they handle every problem and systematically had a resolution. Kind hearted people ready and willing Easily describes Downey Hyundai. In exactly how they handle every problem and systematically had a resolution. Kind hearted people ready and willing to bring you your next mode of transportation. I would highly recommend. More
Other Employees Tagged: Ravi Malhotra , Mike Baitieh, Tony Bui, Anthony Saab, Fabian Sanchez, Eduardo Garcia
March 21, 2023
I could say the service center could had helped me more in detail if they would had explained my instance and the results in a better way. Because my car still need maintenance and they didn’t offer it in detail if they would had explained my instance and the results in a better way. Because my car still need maintenance and they didn’t offer it More
Other Employees Tagged: Fabian Sanchez
March 16, 2023
Excellent service and reasonable price. Highly recommended. My only concern is that the waiting time should be better estimated so I can plan accordingly. Thank you Highly recommended. My only concern is that the waiting time should be better estimated so I can plan accordingly. Thank you More
March 11, 2023
The 2 employees that helped me were very friendly and welcoming. They helped me as soon as I arrived, and made sure that all my questions or concerns were taking care of. Not only that but I was in and o welcoming. They helped me as soon as I arrived, and made sure that all my questions or concerns were taking care of. Not only that but I was in and out in no time. I would definitely recommend it to anyone. More
March 08, 2023
We had an appointment so there was no wait time. The morning of my appointment I had 2 emails, 2 separate phone calls and voice mails, 2 more text messages so it just seemed like the personnel there The morning of my appointment I had 2 emails, 2 separate phone calls and voice mails, 2 more text messages so it just seemed like the personnel there was not talking to one another. I was concerned about my appointment but once I arrived it was fine. I was not happy with the sales department. The car was brand new and had not gone through inspection nor had the additional accessories installed. One was Lojack, another was Brake Assist which flashes your rear lights when you brake, and the last was 3M protectant on door handles. All three of these things we did not need nor want and certainly did not want them at an additional cost. We figured since these add ons were not on the car and they know the buyer does not want them then just don't add them. They strong armed us into getting the Lojack and the Brake Assist and paying for it. That was a very disappointing part of the sale. Since the internet price was about 1500.00 less than the sticker price they honored the internet price, so they would not budge on the add-ons. Next when we got to finance it was just an unpleasant experience. It was in a dark, dingy row of offices a parking lot over due to the dealership building being under construction. The process is all done on paper and just seemed outdated. Our finance officer seemed rushed, irritable, and condescending. If we asked questions he repeated himself in a condescending tone like our question had already been answered - maybe it had, but we needed clarity. For me, a new car is big purchase and I like to know what I am signing. When we were finishing up he made a call saying he was leaving early for the day, so it made sense what the rushed feeling was all about. The car was delivered to our home the following day. There was no problem with that at all. More
Other Employees Tagged: Ravi Malhotra , Mike Baitieh, Tony Bui, Anthony Saab, Fabian Sanchez
March 07, 2023
Time conscious, flexible and understanding. Appreciate, the commitment to meeting the needs we went in to execute. Appreciate, the commitment to meeting the needs we went in to execute. More
Other Employees Tagged: Ravi Malhotra , Mike Baitieh

