Ray Nazario | Page 9

THE SALESPERSON WAS VERY WELCOMING. HE LISTENED TO US -WHAT WE WERE INTERESTED IN AND HOW MUCH WE WANTED TO SPEND. WE HAD A 2007 PRIUS AND WE HAD DECIDED TO TRADE THAT IN AND PURCHASE A 2010. HE WORKED -WHAT WE WERE INTERESTED IN AND HOW MUCH WE WANTED TO SPEND. WE HAD A 2007 PRIUS AND WE HAD DECIDED TO TRADE THAT IN AND PURCHASE A 2010. HE WORKED WITH US AND WE TEST DROVE THE 2010. WE WERE PLEASANTLY SURPRSED WITH THE IMPROVEMENTS. WE WERE TREATED VERY WELL. THE MANAGER FRANK CAME OVER AND HE WAS ABLE TO MEET OUR LEASE PRICE. EVERYONE IN THE DEALERSHIP WAS PLEASANT AND RAY HAD A GREAT ATTITUDE. THE SALESMENSHIP WAS P-ROFESSIONAL AND FRIENDLY. THANK YOU More

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From the first phone call to the handing over of the keys - all went quite smoothly! Jenn Reno is a fabulous receptionist - very personable, and great smile (not to mention the chocolate chip cookies!) Tho - all went quite smoothly! Jenn Reno is a fabulous receptionist - very personable, and great smile (not to mention the chocolate chip cookies!) Thomas Martin provided the first phone contact information for us - very professional and informative - we knew the cost of the car and the rates for financing before we made the trip to the dealership. We went to the dealership at 7 p.m. Monday evening. When we arrived, Mr. Martin had left for the day, so we were introduced to Ray Nazario, with whom we completed the deal. Ray was friendly, and clear about the procedure, and all aspects of the car. He understood all of our concerns, and made sure that all of our questions were answered fully. Since it was 7 p.m., and the car needed to be brought from another site, we were not able to drive the car home that day. Ray was not scheduled to work on Tuesday, but he gave us his cell phone number so that we could call him, and he would come to the dealership to finalize the sale. (This was not necessary, because WE were not available on Tuesday - and I am glad we did not need to ruin this nice man's day off!!) Anyway - we returned on Wednesday evening, and took the car for a test drive before signing final papers. Todd Coopersmith was extremely helpful in setting up not only the bluetooth for my husband in the new Prius, but he also helped me set up my bluetooth in my 2008 Prius (which I had purchased two years ago!!) Rosa Fernandez was a doll! At the end of the day - it was already 7 p.m. again on Wednesday - she was so upbeat and friendly!! I do not think I have ever had such a fun time signing financing papers!! She is a great numbers lady!! So - overall we had a very pleasant experience - which is very helpful when you are making such a large financial commitment. And in regard to the price - we were quite pleased (our last Prius cost us 2,000 above MSRP in 2008!!! - NOT bought in this dealership - I bought it elsewhere) So - this was a much more successful deal for us!!! More

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