Ray Ruiz
Ray Ruiz at Lehigh Valley Acura

Ray Ruiz | Page 4

Product Specialist and Leasing Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Ray Ruiz

June 29, 2021

Dealership Rating
Employee Rating

I love Lehigh valley Acura and the workers here. Everyone is very nice and are very helpful overall a very good experience with these people. More

by Basilio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kay Frederick, Matthew Jones , Zach Kotran, Ron Wood

March 05, 2021

Dealership Rating
Employee Rating

Not friendly whatsoever. Second I walked in he claims he’s “there for the customer.” Completely lied to our faces about multiple things related to the car. Went back in and he tried at all costs to avoid More

by Tanner Ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2021

Lehigh Valley Acura responded

Tanner - we are very sorry to learn of your dissatisfaction. It's our understanding that this all relates to a second key not coming with the pre-owned vehicle that you purchased. Once brought to the attention of our sales manager Eoin Walshe, he promptly made arrangements to provide you with a second key. We apologize for any dissatisfaction you experienced in dealing with Ray. We would appreciate any reconsideration after resolving this matter. Sincerely - Andrew Wright, Vice President

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