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Ray Taylor

Overview Reviews (438) Inventory (172)

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Ray Taylor

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

438 Reviews

Overview Reviews (438) Inventory (172)

4.7

438 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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438 Reviews of Ray Taylor

June 06, 2025

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Employee Rating

Great service, just long wait time. Everyone was kind and helpful. Matt is knowledgeable and friendly. One sales guy was bothering every service customer about “Trading” either vehicle Everyone was kind and helpful. Matt is knowledgeable and friendly. One sales guy was bothering every service customer about “Trading” either vehicle in which was annoying. More

by chad.dumke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Young, Jerome Nesbeth, Matt Hay

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Jun 09, 2025 -

Regal Honda responded

Thank you.

June 02, 2025

Dealership Rating

Employee Rating

Best Dealership! Ray Taylor and Chrissy Hartman are the best. Just started working with Sheron Wilkins, he understands what we are looking for in a vehicle. Ray Taylor and Chrissy Hartman are the best. Just started working with Sheron Wilkins, he understands what we are looking for in a vehicle. More

by FRABECFL2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman , Sheron Wilkins, Geo Davis

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Jun 04, 2025 -

Regal Honda responded

We’re so happy to hear you had a great experience at Regal. Thank you!

May 31, 2025

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Employee Rating

I drive 35 miles, one way, when there is a Honda dealership 5 miles from my house. Been a customer for 10yrs. dealership 5 miles from my house. Been a customer for 10yrs. More

by meadows_chris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Young, Emmanual "Manny" Goulet, Matt Hay

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Jun 02, 2025 -

Regal Honda responded

Thank you for your loyalty over the past decade! We're honored that you choose to travel the extra miles to visit us at Regal Honda. We look forward to serving you for many more years!

May 30, 2025

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Employee Rating

Fast courtous nice quick no issues will go back. Would recommend to anyone Plus washed my car Would recommend to anyone Plus washed my car More

by phead4

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 02, 2025 -

Regal Honda responded

We're happy to hear you had a great experience here at Regal Honda! Thanks for the positive feedback. We look forward to welcoming you back in the future!

May 10, 2025

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Employee Rating

3 hours unacceptable for an oil change. Car wash broken they said. Never offered a coupon to come back for car wash. Car wash broken they said. Never offered a coupon to come back for car wash. More

by cindoerr

Verified Customer

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May 12, 2025 -

Regal Honda responded

I'm sorry to hear about the long wait for your oil change and the inconvenience with our car wash. We strive to provide timely service, and it's disappointing that we fell short this time. Please reach out so we can discuss how to make it right for you. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 09, 2025

Dealership Rating

Employee Rating

Very professional and reliable I will take my honda civic to this place for any service to this place for any service More

by cadisag_4110@hotmail.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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May 12, 2025 -

Regal Honda responded

Thank you for giving our Regal Honda team the opportunity to earn your business! We appreciate your support and look forward to seeing you & your Civic again next time!

May 09, 2025

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Employee Rating

Excellent service and recall. I can not see or prove two recalls were done. I didn't get car wash second time in a row. I can not see or prove two recalls were done. I didn't get car wash second time in a row. More

by shah_bp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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May 14, 2025 -

Regal Honda responded

Thank you for your feedback. We're glad to hear that the service was excellent at Regal Honda, but we apologize for any inconvenience regarding the recalls and car wash. Please feel free to reach out so we can address these concerns directly.

May 02, 2025

Dealership Rating

Employee Rating

Fantastic Job. .from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you .from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you More

by v.duvall

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Shalymov Isaac, Brooke Hartley, Leo Garcia, Nick Simpson, Matt Hay, Johnny Mullins, Baylis Gatlin

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May 04, 2025 -

Regal Honda responded

We're delighted to hear that our team at Regal Honda provided you with a top-notch experience! Thank you for choosing us and sharing your positive feedback. Enjoy your new vehicle!

April 27, 2025

Dealership Rating

Employee Rating

Good service at a fair price. Chrissy was friendly and detailed. Four more words really! Chrissy was friendly and detailed. Four more words really! More

by LA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman

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Apr 28, 2025 -

Regal Honda responded

Thank you for the positive feedback about your recent visit here at Regal Honda! Chrissy & the team hope to see you again in the future!

April 16, 2025

Dealership Rating

Employee Rating

Michael was very friendly and helpful with getting my Honda serviced. It was a very good experience! Honda serviced. It was a very good experience! More

by mwatsg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac , Michael Hall

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Apr 16, 2025 -

Regal Honda responded

Thank you for the glowing review! We appreciate your support! - Regal Honda

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