Ray Taylor
Ray Taylor at Regal Honda
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Ray Taylor | Page 3

Service Adviser

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
382 Reviews
4.7

382 Reviews

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382 Reviews of Ray Taylor

July 21, 2023

Dealership Rating
Employee Rating

They did not tell me I would be charged for brake fluid changed for $171 before they did it. I was not prepared for that cost. If they had I would have refused. More

by dbwh1968
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: I did not get the young man’s name. He was a skinny very young man. A little shy. He is the one that didn’t tell me of the brake fluid change and the charge.

Jul 27, 2023

Regal Honda responded

We're sorry to hear that you had a negative experience. We strive to provide exceptional service to our customers, and it's disappointing to hear that we fell short in your case. We will review this issue with our team and take steps to improve our communication.

July 19, 2023

Dealership Rating
Employee Rating

Pleased with service and friendly atmosphere with all the employees I met. My service to our 2022 Pilot was completed in a timely manner. That was greatly appreciated while waiting. Thank you Regal Honda More

by cadams195814
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Megan Barnes , Levi Dillard

Jul 27, 2023

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

July 19, 2023

Dealership Rating
Employee Rating

Pleased with the service and employees that I talked with. Planning to bring all our vehicles back to Regal Honda for service. More

by cadams195814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Megan Barnes , Levi Dillard

Jul 27, 2023

Regal Honda responded

Thank you so much!

July 13, 2023

Dealership Rating
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I am a loyal customer of Regal Honda. I have been a customer for 15 years. More

by MICHAELBELLIVEAU
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2023

Regal Honda responded

That's AWESMOME, thank you for choosing Regal!

June 13, 2023

Dealership Rating
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This dealership has some very good employees that provides top notch customer service to its customers. More

by smallville_dann
Recommend Dealer
Yes

Other Employees Tagged: Levi Dillard

Jun 13, 2023

Regal Honda responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

June 08, 2023

Dealership Rating
Employee Rating

Parts are extremely expensive. Labor expensive as well. Struts ran $530 plus for each strut. Parts were also delayed. More

by GRANDY_MAXPAK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Regal Honda responded

Thank you for your feedback. We strive to offer fair and competitive pricing, but we understand that perceptions can vary.

May 25, 2023

Dealership Rating
Employee Rating

My vehicle was hit on Regal’s property. I brought it in for a routine oil change/tire rotation and received it back with a decent sized scratch and cracked headlight. I asked Megan to view More

by ccovey427
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes , Levi Dillard

May 31, 2023

Regal Honda responded

Thank you for being understanding. It's unfortunate this happened, but glad Levi was able to help.

May 12, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable staffs. Upon arrival, promptly checked in and guided me to waiting area. Notified me in waiting area about recommended and due repairs and carried out quickl More

by H Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Megan Barnes , Levi Dillard

May 12, 2023

Regal Honda responded

Thank you for choosing Regal Honda.

May 07, 2023

Dealership Rating
Employee Rating

Service Department. Very prompt and thorough. Cannot remember the employee, but she was very professional. In the past, both Ray and Chrissy have been great! More

by STEPHEN.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

May 09, 2023

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

April 28, 2023

Dealership Rating
Employee Rating

It was great! Ray was great. He was very professional and helpful. Everything went well. More

by SBAEZ1923@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

May 03, 2023

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

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