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Ray Taylor

Overview Reviews (491) Inventory (290)

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Ray Taylor

Ray Taylor | Page 6

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8

491 Reviews

Overview Reviews (491) Inventory (290)

4.8

491 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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491 Reviews of Ray Taylor

June 19, 2025

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Employee Rating

They are honest people who are very helpful with my car issues. Thank you for your help issues. Thank you for your help More

by Kathleen Moreland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman, Shalymov Isaac, Johnny Mullins , Leo Garcia, Brooke Hartley, Matt Hay, Nick Simpson, Rob Young

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Jun 20, 2025 -

Regal Honda responded

This is great to hear, Kathleen! Thank you for trusting Regal Honda with your vehicle. We'll see you next time!

June 15, 2025

Dealership Rating

Employee Rating

Reliable service from caring people. Although I find prices are higher than other mechanic shops. Although I find prices are higher than other mechanic shops. More

by LMHKING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 16, 2025 -

Regal Honda responded

Thank you for the review and feedback! We appreciate your support and look forward to seeing you next time here at Regal Honda!

June 10, 2025

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Employee Rating

Ray Taylor is the best service advisor and Debbie Pullins is the best driver. They are both very nice and they have the best customer service. is the best driver. They are both very nice and they have the best customer service. More

by Myra Hafer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2025 -

Regal Honda responded

Myra, thank you for recognizing Ray and Debbie's exceptional service at Regal Honda! We're delighted to hear about your positive experience with our team.

June 06, 2025

Dealership Rating

Employee Rating

Great service, just long wait time. Everyone was kind and helpful. Matt is knowledgeable and friendly. One sales guy was bothering every service customer about “Trading” either vehicle Everyone was kind and helpful. Matt is knowledgeable and friendly. One sales guy was bothering every service customer about “Trading” either vehicle in which was annoying. More

by chad.dumke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerome Nesbeth , Matt Hay, Rob Young

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Jun 09, 2025 -

Regal Honda responded

Thank you.

June 02, 2025

Dealership Rating

Employee Rating

Best Dealership! Ray Taylor and Chrissy Hartman are the best. Just started working with Sheron Wilkins, he understands what we are looking for in a vehicle. Ray Taylor and Chrissy Hartman are the best. Just started working with Sheron Wilkins, he understands what we are looking for in a vehicle. More

by FRABECFL2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman , Sheron Wilkins, Geo Davis

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Jun 04, 2025 -

Regal Honda responded

We’re so happy to hear you had a great experience at Regal. Thank you!

May 31, 2025

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I drive 35 miles, one way, when there is a Honda dealership 5 miles from my house. Been a customer for 10yrs. dealership 5 miles from my house. Been a customer for 10yrs. More

by meadows_chris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmanual "Manny" Goulet, Matt Hay, Rob Young

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Jun 02, 2025 -

Regal Honda responded

Thank you for your loyalty over the past decade! We're honored that you choose to travel the extra miles to visit us at Regal Honda. We look forward to serving you for many more years!

May 30, 2025

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Employee Rating

Fast courtous nice quick no issues will go back. Would recommend to anyone Plus washed my car Would recommend to anyone Plus washed my car More

by phead4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 02, 2025 -

Regal Honda responded

We're happy to hear you had a great experience here at Regal Honda! Thanks for the positive feedback. We look forward to welcoming you back in the future!

May 10, 2025

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Employee Rating

3 hours unacceptable for an oil change. Car wash broken they said. Never offered a coupon to come back for car wash. Car wash broken they said. Never offered a coupon to come back for car wash. More

by cindoerr

Verified Customer

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Recommend Dealer

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May 12, 2025 -

Regal Honda responded

I'm sorry to hear about the long wait for your oil change and the inconvenience with our car wash. We strive to provide timely service, and it's disappointing that we fell short this time. Please reach out so we can discuss how to make it right for you. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 09, 2025

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Employee Rating

Excellent service and recall. I can not see or prove two recalls were done. I didn't get car wash second time in a row. I can not see or prove two recalls were done. I didn't get car wash second time in a row. More

by shah_bp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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May 14, 2025 -

Regal Honda responded

Thank you for your feedback. We're glad to hear that the service was excellent at Regal Honda, but we apologize for any inconvenience regarding the recalls and car wash. Please feel free to reach out so we can address these concerns directly.

May 09, 2025

Dealership Rating

Employee Rating

Very professional and reliable I will take my honda civic to this place for any service to this place for any service More

by cadisag_4110@hotmail.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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May 12, 2025 -

Regal Honda responded

Thank you for giving our Regal Honda team the opportunity to earn your business! We appreciate your support and look forward to seeing you & your Civic again next time!

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