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Ray Taylor

Overview Reviews (192)

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Ray Taylor

Ray Taylor | Page 10

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

192 Reviews

Overview Reviews (192)

4.7

192 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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192 Reviews of Ray Taylor

June 27, 2022

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Employee Rating

Service department not friendly when working with female costumers. They expect females to understand the mechanics of repairs. Really dont like when you tell them you cant afford to get your repairs done. costumers. They expect females to understand the mechanics of repairs. Really dont like when you tell them you cant afford to get your repairs done. We are in a recession folks More

by TENEKAAUTMON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

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Jun 27, 2022 -

Regal Acura responded

We hate to hear that our staff was not able to explain the needed repairs properly. Call our Customer Service Manager Alaina Southern at 863-333-4633 and she would be happy to look into the needed repairs. We understand funds are not always available especially for an unexpected repair and have several things set up in place to help our customers.

June 22, 2022

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Employee Rating

Ray is remarkable and a main reason i stay with acura for my service needs my service needs More

by Waterrpage

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 23, 2022 -

Regal Acura responded

Thanks, we think he is pretty great too! See you next time 😁

May 11, 2022

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Employee Rating

Most of my cars that my family has owned were bought at Regal. We have always been pleased with this company. Would most definitely recommend this company!! Regal. We have always been pleased with this company. Would most definitely recommend this company!! More

by Martha

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 19, 2022 -

Regal Acura responded

Thanks Martha, we appreciate you & your family.

May 02, 2022

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Employee Rating

Great service at Regal as always . Ray always take care of service for car .Greg is great also I would not take my car any where else. Great Service! Ray always take care of service for car .Greg is great also I would not take my car any where else. Great Service! More

by MSQUEENBEE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 03, 2022 -

Regal Acura responded

Thanks, see you next time!

March 27, 2022

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Employee Rating

Excellent services great atmosphere. My car is running beautifully. The sale person and the technician are very honest My car is running beautifully. The sale person and the technician are very honest More

by paule2601

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pedro Jenner, Roy salesman

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Mar 29, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

March 24, 2022

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Employee Rating

The waiting area is very pleasant to sit in with the free. Offer an even bigger good thing. RAY Taylor's special attention in spite of a huge overload of work is very much appreciated too. free. Offer an even bigger good thing. RAY Taylor's special attention in spite of a huge overload of work is very much appreciated too. More

by Larry Cook

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 24, 2022 -

Regal Acura responded

Thanks Larry, see you next time!

March 18, 2022

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Employee Rating

I always feel like I am dealing with honest professionals who provide very good service. who provide very good service. More

by DT2017

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 24, 2022 -

Regal Acura responded

Thank you!

March 03, 2022

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Employee Rating

Ray provided excellent service! He was patient when I was explaining all things needed and he kept me appraised throughout the day about progress. He was patient when I was explaining all things needed and he kept me appraised throughout the day about progress. More

by RAUL.CRUZSALVA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 11, 2022 -

Regal Acura responded

Thank you for choosing Regal Acura!

March 01, 2022

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Employee Rating

Takes a long time sometimes. But super nice and detailed. Austin is the best. G But super nice and detailed. Austin is the best. G More

by Jacky2813666

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 11, 2022 -

Regal Acura responded

Thank you

February 25, 2022

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Employee Rating

Very knowledgeable and efficient corrrected my issue right away am very happy with service Will go back agaun right away am very happy with service Will go back agaun More

by PASTELES2@MSN.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 01, 2022 -

Regal Acura responded

Thanks! We look forward to assisting you again in the future!