Ray Taylor
Ray Taylor at Regal Acura

Ray Taylor | Page 9

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
190 Reviews
4.7

190 Reviews

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190 Reviews of Ray Taylor

December 08, 2022

Dealership Rating
Employee Rating

Ray Talyor Service Advisor is FANTASTIC - Wouldn't deal with anyone else - He is courteous, professional and an all-around great person. :-) More

by debbie lascola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Regal Acura responded

Thank you for choosing Regal Acura!

November 13, 2022

Dealership Rating
Employee Rating

As always excellent service Love Ray Taylor and Greg the Mechanic I have had my car service with regal 15 years or more More

by MSQUEENBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Regal Acura responded

Thanks for choosing Regal Acura for 15 years 😁

October 19, 2022

Dealership Rating
Employee Rating

Always efficient, professional and personable! Ray Taylor went out of his way to take care of all who wanted and needed his advice and attention! Great job Ray ! You made this service visit such a More

by dare2889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2022

Regal Acura responded

Thanks for choosing Regal Acura!

October 08, 2022

Dealership Rating
Employee Rating

Made an appointment for service on Acura RL and I was very satisfied with service. More

by ajabar1833
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 25, 2022

Regal Acura responded

Thanks for choosing Regal Acura!

October 08, 2022

Dealership Rating
Employee Rating

Everyone is pleasant and professional and Ray Taylor is awesome. He treats everyone the same. Just a great dealer More

by BNEMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

Oct 25, 2022

Regal Acura responded

Thanks for choosing Regal Acura!

September 06, 2022

Dealership Rating
Employee Rating

1. No car rental available until I wait around for over two hours and complain the car is not being worked on to manager. 2. Advisors do not schedule appointments correctly and not in system 3. Poor com More

by Tnunzi1981111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chrissy Hartman , Megan Barnes, Levi Dillard, Alondra Sandoval

Oct 25, 2022

Regal Acura responded

Thank you for your feedback, unfortunately with the information provided we can not access your customer records. Please contact Service Manager Chris Lashley at 863-687-8000 xt 1171 to discuss further.

July 08, 2022

Dealership Rating
Employee Rating

This dealership did a great job, had our vehicle done in a timely manner, thanks More

by GAHUNTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Regal Acura responded

Thank you for sharing your experience in our service drive! Thank you for the 5-star review!

July 08, 2022

Dealership Rating
Employee Rating

Very professional, friendly courteous indivuals. They told me what needed to be worked on and did it efficiently! More

by GRANDMASLITTLEFLAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Regal Acura responded

Glad to hear we were able to help you out! Thank you for the 5-star review!

June 27, 2022

Dealership Rating
Employee Rating

Service department not friendly when working with female costumers. They expect females to understand the mechanics of repairs. Really dont like when you tell them you cant afford to get your repairs done. More

by TENEKAAUTMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 27, 2022

Regal Acura responded

We hate to hear that our staff was not able to explain the needed repairs properly. Call our Customer Service Manager Alaina Southern at 863-333-4633 and she would be happy to look into the needed repairs. We understand funds are not always available especially for an unexpected repair and have several things set up in place to help our customers.

June 22, 2022

Dealership Rating
Employee Rating

Ray is remarkable and a main reason i stay with acura for my service needs More

by Waterrpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Regal Acura responded

Thanks, we think he is pretty great too! See you next time 😁

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