190 Reviews
Write a Review190 Reviews of Ray Taylor
March 25, 2020
Both the people and their service are excellent. I went in to get a regular car wash and Ray let me know that I hadn't brought the car in for detailing. He also told me I get a detail every 6 months (2 a y in to get a regular car wash and Ray let me know that I hadn't brought the car in for detailing. He also told me I get a detail every 6 months (2 a year). More
Other Employees Tagged: Chrissy Hartman , Kyle Cook
March 20, 2020
Ray Taylor Excellent Service. Ray Taylor excelled, once again, as my service representative! Always looking ahead for any type of service my car would need. Please give him a BIG Ray Taylor excelled, once again, as my service representative! Always looking ahead for any type of service my car would need. Please give him a BIG BONUS!!! More
March 04, 2020
Shane was a great salesman to work with. He listened and was very patient while we decided what would be best for our family. He was helpful, knowledgeable, and responsive to our needs without being overbea was very patient while we decided what would be best for our family. He was helpful, knowledgeable, and responsive to our needs without being overbearing or pushy! Eddie finalized everything for us and he made the process quick and clear. Thank you guys! More
Other Employees Tagged: Sonny Glover, Shane Murphy, Eddie Cano
February 18, 2020
this was a great service great service from my service adviser, Ray, and the service team. Check in was quick and efficient. I got a ride to work and was picked up. speedy p great service from my service adviser, Ray, and the service team. Check in was quick and efficient. I got a ride to work and was picked up. speedy pay process More
February 18, 2020
Amazing Service as Always!!! Ray Taylor provided my family with excellent customer service. He was swift, direct and took control of our situation involving a flat tire. After e Ray Taylor provided my family with excellent customer service. He was swift, direct and took control of our situation involving a flat tire. After explaining that my elderly mother was in the car with me Ray took great care personally in making sure we got my mother back to her home and then bringing me safely to the dealership. Ray took care of finding and ordering me a new tire and provided me with transportation all in a very short time frame. Ray kept me informed up until my car was ready the very next day. Everyone I have had contact with since purchasing my 2019 Acura RDX at the Regal Automotive Group located at 2615 Lakeland Hills Blvd Lakeland, FL have been extremely professional taking care of my service needs in a timely manner. More
Other Employees Tagged: Also a great service experience with Chrissy Hartmann for my cars first routine scheduled maintenance.
January 08, 2020
Excellent service. Was keep informed throughout the process. It was very busy the day I had my vehicle serviced but everything went extremely well. Ray and all the other Regal employees were friendly process. It was very busy the day I had my vehicle serviced but everything went extremely well. Ray and all the other Regal employees were friendly More
December 23, 2019
Regal has great customer service My car looked great after my eco block was done and all the service employees are so nice. Especially Ray. I always get my car washed there and everyo My car looked great after my eco block was done and all the service employees are so nice. Especially Ray. I always get my car washed there and everyone is always so nice More
December 09, 2019
Covered under warranty The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my vehicle! The parts they replaced looked great and covered under warranty! Also got a loaner car so I could run my errands on my day off! More
Other Employees Tagged: Rob Young, give him 5 stars as well
November 11, 2019
OLF service! Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ro Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ron Barton More
Other Employees Tagged: Kyle Cook
October 21, 2019
Customer Service is great I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Bl I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Block and they did beautiful job, looks brand new again. More

