Ray Wood

All the team, from sales to finance, provided very good service; good knowledge and very efficient. service; good knowledge and very efficient. More

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Another great service experience! My service adviser Tony is great. Very courteous and professional. Handled all my auto issues quickly. He is always available. The best. My service adviser Tony is great. Very courteous and professional. Handled all my auto issues quickly. He is always available. The best. More

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We had a great experience purchasing our new Lexus. Tom, our salesperson, was outstanding. He was knowledgeable, never pushy. Tom was able to find the deal/price we needed very quickly with minimal neg Tom, our salesperson, was outstanding. He was knowledgeable, never pushy. Tom was able to find the deal/price we needed very quickly with minimal negotiations and back and forth with the sales manager. The finance manager was great as well. Friendly and as soon as I told him I was not interested in purchasing any additional add on items, he respected my decision and just moved through them quickly. Tom even came back to the house with us to pick up the car we were trading in, which was above and beyond what expected. Highly recommended this dealership and especially Tom if you’re looking for a professional, low-pressure, and customer focused buying experience. More

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I had a very nice experience a gentleman who helped me was wonderful and accommodating. was wonderful and accommodating. More

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Tustin Lexus service area is clean, accommodating and welcoming for customers. The staff is friendly and courteous. welcoming for customers. The staff is friendly and courteous. More

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Excellent customer service and experience. My service advisor, James Olsen, was great. He is always so kind and professional and makes the experience so easy whenever I bring my car in for ser My service advisor, James Olsen, was great. He is always so kind and professional and makes the experience so easy whenever I bring my car in for service. More

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We checked around other dealerships and found Lexus of Tustin to be the best. Also, that everybody that worked there was very helpful and friendly. Tustin to be the best. Also, that everybody that worked there was very helpful and friendly. More

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I was kept informed regarding the servicing of my car the whole time. I think they did an excellent job when was all done and washed? It looked like a brand new car I was amazed. I’ve been to other Lexus whole time. I think they did an excellent job when was all done and washed? It looked like a brand new car I was amazed. I’ve been to other Lexus dealers when I lived elsewhere and I didn’t get the service that I did here at testing Lexus the waiting area I think was set up nicely and comfortable and actually they had more than one area with the big screen TVs for you to watch. I would recommend Tustin Lexus to anyone who needed the car serviced or was interested in buying a new or used Lexus car as the sales staff was really nice and helpful in every way possible. Pulling up comparison to what I have and into what I was looking at. I test drives in the two models that I was considering and looking at the ins and outs of both of them. Even though I wasn’t planning on buying that day and you in the near future, I was going to. I didn’t feel the pressure in having to buy that day, but I did in the end pick a car that was coming in and put money down to hold it and worked with the finance department input through the application and everything so that when the car does come in, all I have to do is bring in the down payment and my pink slip an extra key in my car. I’m happy with the choice I made in the staff there who is making sure I was comfortable while waiting to do all the paperwork and while I was trying to make my decision. I feel that I was given a fair amount for my trade-in as well and that’s another reason that I would recommend the dealership.Tustin Lexus More

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They gave me an excellent service . Both Alex and Baron were very nice and answered all my questions and concerns throughly. I highly recommend that dealer. They deserve 5 stars Both Alex and Baron were very nice and answered all my questions and concerns throughly. I highly recommend that dealer. They deserve 5 stars More

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Lexus of Tustin. My salesperson, Tom, and Sales Manager, Barron, were both very honest, professional, and friendly. They made the entire car-buying process easy and My salesperson, Tom, and Sales Manager, Barron, were both very honest, professional, and friendly. They made the entire car-buying process easy and stress-free. There was no pressure and no wasted time. They answered all of my questions clearly and treated me with respect from beginning to end. I am very happy with my purchase and truly appreciate their outstanding customer service. I will definitely recommend Lexus of Tustin, especially Tom and Barron, to my family and friends More

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