Ray Wood | Page 11

They provided excellent service as expected. I picked up my car on time and it looks clean due to a car wash service. I highly recommend this dealer shop. Thank you. I picked up my car on time and it looks clean due to a car wash service. I highly recommend this dealer shop. Thank you. More

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We, my husband and I were happy with the customer service at Tustin Lexus. All associates are so friendly and helpful with big smiles at all times. Specially, Savannah is one of the best internet sale manage at Tustin Lexus. All associates are so friendly and helpful with big smiles at all times. Specially, Savannah is one of the best internet sale managers, professionally and honestly serviced with friendliness and accepted our offer for a new 2026 Lexus NX350 with her great pleasure. We shall prefer our friends and families to Tustin Lexus as one of the best dealers in Orange County. Thank you so much for your business! More

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They worked hard to ensure my satisfaction after a couple issues surfaced. Will continue to use them for my service needs. issues surfaced. Will continue to use them for my service needs. More

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Horrible experience will never recommend it they could not fix my car I went back for the same issue and $25000 later they said they fixed it not fix my car I went back for the same issue and $25000 later they said they fixed it More

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Joseph was personable and professional. It’s the outstanding service center members like Joseph that keeps me coming back as a Lexus customer. Only downside was no loaner vehicle. :( It’s the outstanding service center members like Joseph that keeps me coming back as a Lexus customer. Only downside was no loaner vehicle. :( More

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Luis very professional — very knowledgeable, informative, and incredibly nice. He went above and beyond our expectations, making our car-buying experience outstanding. We went looking for a Toyota hybrid but and incredibly nice. He went above and beyond our expectations, making our car-buying experience outstanding. We went looking for a Toyota hybrid but was sold and bought a Lexus NX350h, hybrid instead. We love the car! Again, thank you Luis M of Tustin Lexus. Tom T More

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Great service, excellent car maintenance that I trust. Dealership always works gard to get a loaner during service Dealership always works gard to get a loaner during service More

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Excellent service and very helpful to answer my questions about replace water pump and three rubber pipes about replace water pump and three rubber pipes More

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My advisor Joseph was very sociable and helpful. He helped me out immediately and I was done in no time. He helped me out immediately and I was done in no time. More

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Alex replaced my loaner car with a smaller 1 because recent surgery made it difficult to get in and out. recent surgery made it difficult to get in and out. More

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