Everything went great.
Good service in a timely matter. Answered all my questions and took care of the car
Good service in a timely matter. Answered all my questions and took care of the car
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by Miles4990
Service Price Transparency
Other Employees Tagged:
Rick
Sales rep, Moses, was awesome.
Appreciated his help and everyone else involved in the transaction.
Appreciated his help and everyone else involved in the transaction.
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by Steve.Hamel
Other Employees Tagged:
Moisei Shlomaiev
Mar 24, 2026 -
Tustin Lexus responded
Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had a good impression with staff: saleperson Jonathan
Yiao and Finance staff Patrick.
Jonathan Yiao was nice, helpful, honest, sincere, professional, easy to talk to. He answered my questions about the
Yiao and Finance staff Patrick.
Jonathan Yiao was nice, helpful, honest, sincere, professional, easy to talk to. He answered my questions about the car with patience. He searched and recommended a car that fits my budget and good. He gave sincere advices, making me feel at ease and finally decided to purchase the car after 3 months shopping around. He also advised me in financing with best rate I strongly recommend Jonathan Yiao to my friends and my family members.i was happy that I had him during my visit at Tustin dealer.
Patrick, finance specialist, is also a nice, good-mannered person. He processed the paperwork very quick, neat and professional.
Overall, Jonathan Yiao and Patrick are the qualified and well-trained staff at Lexus Tustin Dealer.
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by quynhdaont
Other Employees Tagged:
Jonathan Yiao and Patrick
Mar 23, 2026 -
Tustin Lexus responded
Hi, we're happy you found Jonathan to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!
hybrid system stop light was on.
Tustin Lexus replace the 12 volts battery. The only disappoint thing was AAA discount couldnt be applied.
Tustin Lexus replace the 12 volts battery. The only disappoint thing was AAA discount couldnt be applied.
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by herman.i
Service Price Transparency
Other Employees Tagged:
Wyatt
Good deals and staff but still took too long.
Free coffee and hot water was appreciated
Free coffee and hot water was appreciated
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by nnloh1122
Other Employees Tagged:
Thomas Bass
Mar 12, 2026 -
Tustin Lexus responded
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Tustin Lexus provides great customer service and
technical service to keep my vehicle in top condition and ready for the road ahead.
technical service to keep my vehicle in top condition and ready for the road ahead.
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by TJDOONAN
Service Price Transparency
Other Employees Tagged:
Wyatt
Mar 12, 2026 -
Tustin Lexus responded
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our salesperson, Mikki, went out of his way to help us
get the car we wanted.
get the car we wanted.
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by m5schulz
Other Employees Tagged:
Mikki
Mar 09, 2026 -
Tustin Lexus responded
Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Alexander Mattes searched numerous dealerships to find my
car.
He went beyond the excellence you expect from a Lexus Dealership.
car.
He went beyond the excellence you expect from a Lexus Dealership.
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by K
Other Employees Tagged:
Alexander Mattes - Fabulous service! 5 star!
Mar 03, 2026 -
Tustin Lexus responded
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I really felt so special when I bought my new Lexus I’m a
repeat customer this time my sales person was Joseph Garsea he is so nice and helpful I wish everyone was like him he is so awesome thank you Joseph!
repeat customer this time my sales person was Joseph Garsea he is so nice and helpful I wish everyone was like him he is so awesome thank you Joseph! And Tatiana in the financial office is such a sweet person and so helpful! I love Tustin Lexus I’ve dealt with them for years and will again in the future they are the best I love my Lexus ❤️
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by Lalakermunia
Other Employees Tagged:
Joseph Garseia
Mar 01, 2026 -
Tustin Lexus responded
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We look forward to your next visit! Take care!
Professional staff
Excellent dealership
Clean , no
stress, courteous,best car buying experience I have had in years!
stress, courteous,best car buying experience I have had in years!
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by Tom
Other Employees Tagged:
Allyssa
Feb 27, 2026 -
Tustin Lexus responded
Hi Tom, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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