Ray Wood
Ray Wood at Tustin Lexus

Ray Wood

General Manager

Tustin Lexus

45 Auto Center Dr
Tustin, CA 92782

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4.7
205 Reviews
4.7

205 Reviews

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205 Reviews of Ray Wood

December 19, 2025

Dealership Rating
Employee Rating

Gracefully and courteously repair my 15 year-old Lexus. Loaned me a great new hybrid Lexus for two days free. Great! Sorry that the day I brought my car there, the coffee machine was down! That was a sad p More

by Mshaw7755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve , Julius

December 16, 2025

Dealership Rating
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Exxcellant,reliable,competant,timely,knowlgeable,skilled, tallented,respectfull and coridgable,well mannered,good computer skills,responsible. They gitter done. More

by Patrick.hlebain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beautiful it ladys

Dec 19, 2025

Tustin Lexus responded

Hi Patrick, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2025

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Employee Rating

They were pretty nice , providing uber ride to my home and uber pick service at their cost. Adviser Tony was good man. More

by seungwookkim2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Tustin Lexus responded

Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2025

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Employee Rating

James in the service department did another outstanding job of taking care of me this weekend. He keeps me informed of my service timeline, provides a loaner, remembers me and is genuinely really kind. He More

by Wojcik_renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

December 14, 2025

Dealership Rating
Employee Rating

Nice service. Steve is a great guy taking care of customers. Happy with his kind service. More

by Yunjiu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

Dealership Rating
Employee Rating

Best service and always make us feel comfortable there, from the purchase to every maintenance service. Especially this time Tony explained us a bout the service very well. More

by Zyao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Romero

Dec 19, 2025

Tustin Lexus responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2025

Dealership Rating
Employee Rating

I got my appointment with reserved a loaner car. When arrived, they don’t have any loaner car for me. But service advisor help me set up the car maintenance quick and helpful. Service receptionist More

by Bobbylong8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Tustin Lexus responded

Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (714) 368-3200 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 09, 2025

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Employee Rating

Titiana showed so much professionalism to us optioning a car through Tustin Lexus. She was very thorough from step one all the way to Us picking up the car.. N ice work Tatiana and thank you so much for al More

by Linda Holt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Titiana H

Dec 10, 2025

Tustin Lexus responded

Hello Linda, thank you for your kind review; we are happy to pass along your comments to Titiana here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2025

Dealership Rating
Employee Rating

Convenient to my home. Staff takes very good care of the customers and explains everything that is going on with the service of their car. More

by nmjackson239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Rivera

Dec 10, 2025

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2025

Dealership Rating
Employee Rating

Rick at Tustin Lexus was very professional and courteous. My car was done earlier than expected. More

by dixonkimirvine7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick

Dec 10, 2025

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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