Ray Wood
Ray Wood at Tustin Lexus

Ray Wood

General Manager

Tustin Lexus

45 Auto Center Dr
Tustin, CA 92782

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4.7
85 Reviews
4.7

85 Reviews

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85 Reviews of Ray Wood

June 10, 2025

Dealership Rating
Employee Rating

Eddie was very professional listening to my concern and getting my car quickly and professionally done and he was very helpful More

by dalalorange1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

June 09, 2025

Dealership Rating
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We really enjoyed working with Savannah Ruelas. She was responsive, professional, and got us into the vehicle we wanted. We visited and spoke to many different dealerships and reps however no one w More

by Epark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Savannah Ruelas

June 08, 2025

Dealership Rating
Employee Rating

Thay sold me a Bad car It has a lot of problems, including an interior with pet hair and broken handles, and the second day after I bought it, a check engine sign appeared. More

by mario
Recommend Dealer
No

June 08, 2025

Dealership Rating
Employee Rating

I came in for a 3:00 PM check engine light scan. I left two hours later without service, without a loaner, and without any explanation whatsoever. Let’s walk through what happened: 3:00 PM – I More

by NoServiceNoLoanerNoRespect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Kincebach, Antonio Romero,

June 06, 2025

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Very customer focused, and always trying to please the customer. Didn't ever had to wait. More

by laura_adamsmft@hotmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Rivera

Jun 08, 2025

laura_adamsmft@hotmail.com responded

My experience at Tustin Lexus for extensive maintenance and repairs on my 2016 nx200t was a great experience, thanks to Steve Rivera, who made the process very easy and without stress. It felt as if I had a brand, new car when I drove away after the service. It runs beautifully, and Steve made sure that I was satisfied with each step along the way.

June 05, 2025

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Great service and quick! Reasonable pricing and helpful. The only drawback is they are very busy. But overall great More

by Kent
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 10, 2025

Tustin Lexus responded

Hi Kent, thank you for taking the time to leave a review for us at Tustin Lexus. We appreciate your patience with our busy schedule—it’s a reflection of the trust our guests place in us. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

June 05, 2025

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Excellent facility and service! Will continue to use them. They make you feel very special. More

by Dave
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Tustin Lexus responded

Hi Dave, thank you so much for your positive comments about Tustin Lexus! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 05, 2025

Dealership Rating
Employee Rating

Great service! The best coupon offered for oil change. Will return for future services. Thanks! More

by Ramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve

Jun 10, 2025

Tustin Lexus responded

Hi Ramy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Dealership Rating
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I had an amazing experience! Rex was amazing, patient and kind! I want to give a special thanks to Rex and Frank. Tustin Lexus is the best!! More

by D. Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rex Urasaki and Frank Pirshirazi

Jun 06, 2025

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Dealership Rating
Employee Rating

I was in the market for a 3 row SUV for my wife and our growing family. After reviewing several other cars, we decided that the Lexus Tx checked every box we desired. I had the distinct pleasure of wor More

by Reindlsmu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Martinez, Patrick Garland

Jun 07, 2025

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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