Raymond Brown | Page 10

It was a pleasure purchasing a vehicle, the whole process was easily and smooth. Thank You was easily and smooth. Thank You More

by nyjets53 Verified Customer Verified Customer

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8 months ago I bought Honda Civic sports from this dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires an dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires and rims also covered and Nicholas Malena told me many times it covered. And 5 days ago ( May 12,2023 3.30pm) I went to dealership and ask them for copy of my contract and my warranty papers. Then Nicholas Malena and one other guy there be like No you don’t have tires and rim covered and you wave it off. I was shocked how they ripping people. I told them you never even ask me for option to keep it or wave it off. I asked him many times and he told me it covered when I bought my car. Finally Nicholas Malena said I will look at your contract and call you Monday. And Now its been 5 days. Today is Friday and no one reach me out. That’s how they treat their customers and their policy is just to rip people off. I would never recommend anyone to do business with them. Last time a week ago I went there and this guy gave me my warranty paper that doesn’t say anything on it which things are covered and which are not and there is no website mentioned where I can go and see the details. I only had one option to confirm this from Nick and he admitted that. Now when the time comes they refuse the warranty. They only had one car key when I bought the car and they said in my warranty Its covered and they owed my second car key. Then their manager Ray confirmed that and processed my second car key. After 2 months they gave me my second car key which is proof of their bad customer service and my extended warranty which cover bumper to bumper including tires and rims. I would 100% leave the review on Honda website and talk with the people upfront. More

by noumankhan3369 Verified Customer Verified Customer

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I had a great experience at Rivera Honda! Very quick and easy process. I love the car Very quick and easy process. I love the car More

by nicolek92018 Verified Customer Verified Customer

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Everyone at the dealership from the front desk to the finance person were excellent. I never got that oily car salesman feeling from anyone I spoke to. Dave and Nick are the best, I already recommended M finance person were excellent. I never got that oily car salesman feeling from anyone I spoke to. Dave and Nick are the best, I already recommended Mariano Honda to everyone in my community. 😎👍👍❤️ More

by tmc1154 Verified Customer Verified Customer

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Great Team! !!! I have to say the experience from everyone I’ve encountered was phenomenal. Clear and concise communication. I left the lot in confidence about my !!! I have to say the experience from everyone I’ve encountered was phenomenal. Clear and concise communication. I left the lot in confidence about my purchase. Go team MR Honda More

by jazmin25 Verified Customer Verified Customer

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They found the perfect car for our family. The dealership is absolutely beautiful, and everyone was so easy to work with. The dealership is absolutely beautiful, and everyone was so easy to work with. More

by jenniferannjenkins Verified Customer Verified Customer

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Wonderful dealership, fair and honest would absolutely recommend to purchase or lease a vehicle from this establishment recommend to purchase or lease a vehicle from this establishment More

by Ip Verified Customer Verified Customer

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Great staff , fair pricing , straightforward I would recommend going hear vs other places . Thank you recommend going hear vs other places . Thank you More

by mymediaholding Verified Customer Verified Customer

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Excellent service in helping me lease the right car for me and the financing. Went over and above to assist me. Highly recommend this dealership! me and the financing. Went over and above to assist me. Highly recommend this dealership! More

by pmolloy Verified Customer Verified Customer

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Cavene was rude and condescending on multiple occasions! We had a terrible shopping experience and weren’t even given a run through of the car and it’s features before leaving the lot! My wife bought We had a terrible shopping experience and weren’t even given a run through of the car and it’s features before leaving the lot! My wife bought a car the same week with another dealer and we had a completely different experience where we have them a 5 star google review ! Our experience here was unacceptable and we will never go back ! More

by JGONZALEZ5315 Verified Customer Verified Customer

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