"Jake Hermann kept us informed regarding the availability of "
The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even got us the Costco discount.
"Happy new xt5 platinum owners"
- Happy Buyers
John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questions. Likewise. Raymond and Nora were very helpful, The three of them make a great team.
"Best car buying experience ever!"
- Henrietta L
Best car buying experience of my life! Jake, Nora and Rey take customer service to a whole new level. I wish I could give them each 10 stars instead of only 5! Definitely will recommend them to anyone looking for a Cadillac! I love my XT5!! Thank you Cadillac Team!!
"The real deal in customer service/satisfaction"
- Joe S.
Even better than the great deal on our 2016 Cadillac Escalade was the PERSONAL service we got from Jake Hemann, an impressive young man with a humble air and a willingness to please. We cannot recommend him more highly. He followed up on the sale with concern for our satisfaction and any questions we might have; so making the sale was not the end of our relationship. Garcia Cadillac is the winner for having Jake in their employ. We also appreciated the attention to customer satisfaction we got from Nora Rashid and Raymond Montes. After having bought several high end vehicles at numerous dealerships we normally reserve five stars for only an ultimate purchase experience and this one deserves it. Buying a vehicle should be quick, easy and exciting as there is much competition for a consumer's business. Jake, Ray and Nora made this decision a slam-dunk. They are great representatives for the Garcia Cadillac "brand".
"I had an Amazing Experience!!! "
- Chris Q...
I had the pleasure of Dealing with Jake Hemann, Nora Rashid, and Raymond Montes. I purchased a 2015 Cadillac Escalade and it was super quick and easy, they pretty much gave me everything I asked for and I really felt like I got a Great Deal on an Amazing Vehicle. I would recommend anyone to go and purchase their new or used vehicle from these people. The only thing is they gave me a Free key chain/pen set that I will Never use, I would have much Rather had a gift certificate to Gardunos!!!
"Not bad at all. Pleasant experience."
- Vic n lorraine
Overall experience was good. Everyone was knowledgeable and the personnel were all nice and helpful. They made our experience nice. Nora was helpful and made the business part pleasant.
Jake was an excellent salesman. Knew what he was talking about and patiently explained everything to us.
"No pressure salesman "
Dealing with Jake and Raymond was a great car buying experience.Negotiating was easy and when the numbers were right the sale was made quick.
"GREAT CUSTOMER SERVICE!!!"
- Gina Gomez
Jake is a great salesman. He made our car buying experience the Best! Raymond was also great and very helpful Jake explained all the features in my 2018 Platinum Cadillac, He has also contacted me after my purchase, to see how I am enjoying my vehicle, and to see if I have any questions. I can honestly say, I have made friends for life!
both salespersons exhibited professionalism, and complete knowledge of inventory. took time to instruct on various functions pertaining on the operation of new car. also assisted on trade in.
"A great experience! "
Lorna was an amazing help in getting me in to my CT6! She took the time to explain the features of the car before I even made the decision to purchase, she is very knowledgeable and personable. Even after I purchased it she still reaches out and ensures all of my needs are met.
Thank you Lorna, Raymond, and Curtis for helping make what would have been a stressful situation an enjoyable one!
Other Employees Tagged:
, Curtis Jones