Reese Tortone
Reese Tortone at Five Star Ford of Dallas

Reese Tortone

Sales Professional

Five Star Ford of Dallas

8900 President George Bush Tpke
Dallas, TX 75252

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3.9
7 Reviews

I have been with Ford for just about a year now and have loved every second of it here. I used to play golf at the Division II level for UT Dallas and am currently pursuing a degree in Artificial Intelligence and Analytics.

Dealership Experience

1 yr, 6 mos

Specialties & Trainings

Ford Sales Training Class 1

3.9

7 Reviews

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7 Reviews of Reese Tortone

September 03, 2026

Dealership Rating
Employee Rating

Reese is an absolute pleasure to work with. He is professional, courteous going above and beyond working patiently to get me exactly what I asked for without any pressure to settle for less. Mu More

by melissa d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex in Finance

Sep 03, 2026

Five Star Ford of Dallas responded

Melissa, Thank you so much for the wonderful review! We are excited to hear that working with Reese was such a great experience at Five Star Ford Dallas. Providing professional service without any pressure is always the goal to get our customers exactly what you want. Enjoy your new vehicle, and please stop by or call 972-985-3600 for our Ford knowledge. Best regards, Thomas Bies, General Sales Manager

August 04, 2026

Dealership Rating
Employee Rating

I had an outstanding experience working with Reese Tortone. His communication was excellent throughout the entire process, and he was straightforward, honest, and respectful of my time. There was no u More

by Adrianmarmolejov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Five Star Ford of Dallas responded

Adrian, Thank you for taking the time to share your experience! We're thrilled to hear that Reese provided the outstanding professionalism that made your purchase so smooth. We truly appreciate your recommendation and your trust in Sam Pack's Five Star Ford Dallas. Congratulations on your new vehicle, and we look forward to welcoming you back whenever we can help. Give us a call at 972-985-3600. Best regards, Thomas Bies, General Sales Manager

July 27, 2026

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Reece and his team were great. Got the exact truck I wanted within 24 hours of my fist reaching out. Finance process was a breeze and Reece made sure the delivery process was just More

by zachary.pruitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2026

Five Star Ford of Dallas responded

Zachary, That’s what we like to hear! Sourcing the exact truck you want and delivering it in less than a day is no small feat, and we’re so glad Reece and the team made it look easy. Thank you for the great feedback and for trusting Five Star Ford Dallas with your new vehicle purchase. Drive safe and reach us for Ford advice at 972-985-3600 any time. Congratulations! Best regards, Thomas Bies, General Sales Manager

July 11, 2026

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Reece did great. He was respectful and helpful the whole time. He made the entire process extremely easy. More

by Devin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2026

Five Star Ford of Dallas responded

We really appreciate the review, Devin! Reece is a valued member of our team, and we are so glad he took great care of you. We believe the car-buying process should be stress-free, and we’re happy that Reece delivered that for you. Thank you for your business at Five Star Ford Dallas. Should you have questions about your purchase, please call 972-985-3600. Best regards, Thomas Bies, General Sales Manager

July 06, 2026

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Employee Rating

Thank you for making our car buying experience so smooth and enjoyable!We appreciate the excellent service your team from Five Star Ford of Dallas! Reese, Corey and John made the process easy and stress-fre More

by Melanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ballard , Corey White

Jul 06, 2026

Five Star Ford of Dallas responded

Thank you for the fantastic review, Melanie! Reese, Corey, and John will be so excited to hear your kind words about their service. We are honored you chose Five Star Ford of Dallas for such a spectacular vehicle. Congratulations on the Shelby Super Snake Mustang—it’s an absolute beauty! Enjoy the ride and please let us know when you have questions or need our expertise at 972-985-3600. Best regards, Thomas Bies, General Sales Manager

July 02, 2026

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Employee Rating

Very arrogant and condescending sales associates. The operating philosophy of their sales business model seems to be quick “churn and burn” without consideration of building long term customer trust More

by huhhot
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Moe Serour

Jul 06, 2026

Five Star Ford of Dallas responded

Huhhot, Thank you for your feedback. We always strive to build long-term relationships through a fair and transparent process. Our team was glad to assist you across your three visits while you explored your options; however, we were simply unable to meet the discount offers you requested. As a high-volume store, our inventory does move quickly, and the vehicle was sold to another customer in that course of time. We are always open to helping you find the right vehicle within your budget. Please stay in touch at 972-985-3600. Sincerely, Shawn Anderson, Sales Manager

June 29, 2026

Dealership Rating
Employee Rating

My salesman tried to pull a fast one he sent me a video but he never open the doors when my wife and I made the 4 hr trip the car was trash!!! Reese you have to do better as a sales professional....Honesty More

by JeFF T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 02, 2026

Five Star Ford of Dallas responded

Thank you, Jeff, for bringing this to our attention. What you experienced does not reflect how we intend to do business. I would appreciate the opportunity to look into exactly what happened with Reese and this vehicle so we can address it internally and ensure it doesn’t happen again. Please reach out to me at 972-985-3600 or tbies@fivestarforddallas.com so I can learn more about your visit and discuss how we can make this right. Your feedback is invaluable, and we hope to have the chance to restore your confidence in us. Sincerely, Thomas Bies, General Sales Manager

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