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Moe Serour
Moe Serour at Five Star Ford of Dallas

Moe Serour

Pre-owned Sales Manager

Five Star Ford of Dallas

8900 President George Bush Tpke
Dallas, TX 75252

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2 Reviews

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2 Reviews of Moe Serour

July 02, 2026

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Employee Rating

Very arrogant and condescending sales associates. The operating philosophy of their sales business model seems to be quick “churn and burn” without consideration of building long term customer trust More

by huhhot
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Reese Tortone

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Jul 06, 2026

Five Star Ford of Dallas responded

Huhhot, Thank you for your feedback. We always strive to build long-term relationships through a fair and transparent process. Our team was glad to assist you across your three visits while you explored your options; however, we were simply unable to meet the discount offers you requested. As a high-volume store, our inventory does move quickly, and the vehicle was sold to another customer in that course of time. We are always open to helping you find the right vehicle within your budget. Please stay in touch at 972-985-3600. Sincerely, Shawn Anderson, Sales Manager

March 07, 2026

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Employee Rating

No pressure sales staff made the process simple. Jose even crammed himself in the back of an extended cab. Best dealership experience I have ever had. More

by LoboBuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Amaurys , Alex L

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Mar 08, 2026

Five Star Ford of Dallas responded

LoboBuyer, Our goal is always to keep the process simple and stress-free, and it sounds like Jose took care of you. We will be sure to share your kind words (and your appreciation for his dedication) with him and the rest of the team. If there is anything else you need, please call 972-985-3600. Enjoy your new ride, and thank you for choosing Five Star Ford Dallas! Take care, Thomas Bies, General Sales Manager

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