Reggie Howard | Page 2

First off, I called them because they had a particular used car I needed. I told the sales guy I was coming from Denton to see it. As we were looking at the car, his sales manager calls him on his cell an used car I needed. I told the sales guy I was coming from Denton to see it. As we were looking at the car, his sales manager calls him on his cell and he tells me that the mgr plans to send the car to the auction if I don't buy it. This is a sales gimmick/pressure technique that was not necessary on me as I was there to buy the car. They looked at my trade and we settled on a fair price. Then, in the office, as I was signing the paperwork, they said they mis-appraised my trade and my price would go up $2500. I told them that is a deal killer and they immediately backed off on their price increase. Strike Two! As it turned out, I didn't need that car for long so I set out to sell it. It was paid for at the time of purchase. I had a problem selling the car because it had temp tags. After me spending a week to get someone on the phone to help me after they had 7 weeks to get the title work done, they tell me it had not even been started. Finally, their manager handled this and sent my tags. It was at that point that I sold the car to another dealer, knowing that the title is always a week to 10 days behind the plates. 3 weeks later, no title. The dealer I sold it to told me that they had called Ewing and that they had botched the registration and the car was not even really registered to me ever, as far as the State of Texas is concerned. What an absolute nightmare of a transaction. I know Subaru owners are loyal, but I'll bet there are much better options for you than Ewing Subaru. Stay away from this dealer if you like for transactions to go smoothly. More

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I’ve purchased two vehicles from this dealership and they were both good experiences. My dealer/salesperson was Reggie Howard each time. were both good experiences. My dealer/salesperson was Reggie Howard each time. More

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Very professional, very patience, courteous and the video was a nice touch. The information I requested was provided quickly. I would recommend your dealership to others. was a nice touch. The information I requested was provided quickly. I would recommend your dealership to others. More

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Ewing Subaru of Plano has superb customer service. My husband and I purchased 2 vehicles there. The experience was wonderful. Our salesman, Reggie was very professional. My husband and I purchased 2 vehicles there. The experience was wonderful. Our salesman, Reggie was very professional. More

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From walking in the door being greeted to getting a nice cold bottle of water in this Texas heat to driving away in my new Subaru Thanks to Reggie Howard for making this such a memorable experience You’re t cold bottle of water in this Texas heat to driving away in my new Subaru Thanks to Reggie Howard for making this such a memorable experience You’re the best dude ! More

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I got my Outback and I must say I am very pleased with my purchase Big thanks to Reggie Howard! Great customer service !! purchase Big thanks to Reggie Howard! Great customer service !! More

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I purchased my first vehicle today from Ewing Subaru and I must say anybody in the Plano area looking for good customer service and a great experience and need those extra questions answered you should def I must say anybody in the Plano area looking for good customer service and a great experience and need those extra questions answered you should definitely holla at Reggie Howard he was a MAJOR help with no hesitation even tho I was a little worrisome he still managed to help me with a smile , Thank you !! More

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Such a pleasant experience and great atmosphere Thanks to Reggie for getting my daughter the car she was looking for, furthermore I will be back to get my (2) sons the car they desire Thanks Again ! Reggie for getting my daughter the car she was looking for, furthermore I will be back to get my (2) sons the car they desire Thanks Again ! More

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I’ve never experience such great service while making such a big purchase. I really appreciate the sales team on helping us buy our new car. Reggie Howard was very patient and did not try to just win us such a big purchase. I really appreciate the sales team on helping us buy our new car. Reggie Howard was very patient and did not try to just win us over with a sale but actually got to know us. Thank you. I highly recommend this dealership and for you to work with Reggie when purchasing your car. More

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My wife and I had a great experience at Ewing Subaru. It started with Reggie Howard. He was extremely helpful and took the time to listen to what we were looking for and our family lifestyle. He showed u It started with Reggie Howard. He was extremely helpful and took the time to listen to what we were looking for and our family lifestyle. He showed us multiple vehicles explaining the different options and features. Matt Marshall, sales Director, was also very kind and helpful as well. We never felt pressured which made the entire process relaxing and comfortable. The same goes to the finance team. I would 100% go back to Ewing Subaru. I would like to thank Reggie for a great car buying experience. More

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