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Reginald Williams

Overview Reviews (126)

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Reginald Williams

Finance Manager

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

Reginald Williams has been a finance manager for 5 years in and around Manhattan, Brooklyn and now Queens. Reggie has a great relationship with all his lenders and customers. Reggie on his spare time likes to play and watch sports, and spend time with his family.

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4.1

126 Reviews

Overview Reviews (126)

4.1

126 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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126 Reviews of Reginald Williams

January 19, 2026

Dealership Rating

Employee Rating

This is the third vehicle I've bought at Starks Ford. Multiple words come to mind in describing this dealership. Words like professional, efficient, caring easy to deal with with all that being said it' Multiple words come to mind in describing this dealership. Words like professional, efficient, caring easy to deal with with all that being said it's actually fun to buy a car there. And Nobody Does it Better Than the service team from Vanessa and Jose having the personal attention to my vehicles means more than anything else. I know when I buy a Ford at Starks I have nothing to worry about. They are the complete package from sales to service they get it done it feels like family when you go there b More

by .Peter W

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Ocasio, Jack D'Avanzo, Jose Rodriguez, Dulce Santos , Vanessa, David W,Jose.

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Jan 19, 2026 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

January 03, 2026

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Quip all well FCC do bd FB h DM h Ed fed e as s as More

by ARMAND5458

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jaewon Yi, Yvonne Brown, Diana Benitez, Gregory Cohen, Debbie D, Raheem Hamilton

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Jan 06, 2026 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

December 11, 2025

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The dealership provides no communication or feedback, misleads customers during the sales process, and refuses to repair obvious factory defects. misleads customers during the sales process, and refuses to repair obvious factory defects. More

by DZMITRYI0307

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Diana Benitez

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Dec 15, 2025 -

Starks Ford of Queens - Jamaica responded

We’re sorry to hear about your experience. This isn’t the level of service we aim for. Please reach out to our management team so we can review what happened and work toward a resolution. -David Wells, 718-885-8000 ext 215

Dec 17, 2025 -

DZMITRYI0307 responded

This situation constitutes a clear case of misrepresentation at the time of sale. I was explicitly told by the sales manager that the vehicle was equipped with both a front and rear camera. The front camera is physically installed and clearly visible, which reasonably reinforced that representation. The only indication otherwise was a single “–$600” line buried among dozens of line items on the window sticker. It was never highlighted, explained, or called out in any meaningful way. Expecting a customer to identify and correctly interpret one factory credit among an extensive list of features and pricing details—and to assume that visibly installed hardware is non-functional—is unreasonable and misleading. As a result, I purchased a ~$60,000 vehicle with no front parking sensors and a front camera that is physically present but unusable, contrary to how the vehicle was represented during the sales process.

December 09, 2025

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Slow and borderline unresponsive from key stakeholders. Not sure if it's because I'm from another state. Overall, not a good first experience. Not sure if it's because I'm from another state. Overall, not a good first experience. More

by Jake

Verified Customer

Service Price Transparency

Service Time

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Recommend Dealer

Other Employees Tagged: Seth Brettler , Franco

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Dec 12, 2025 -

Starks Ford of Queens - Jamaica responded

We are sorry to see you only received a 3-star experience. I would like the chance to speak with you to restore your faith in our service center. At your earliest convenience, please reach out to me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

November 30, 2025

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Great service great follow up. Staff professional kind and never try to oversell their products Staff professional kind and never try to oversell their products More

by Jeanene

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jaewon Yi, Yvonne Brown, Diana Benitez, Gregory Cohen, Debbie D, Raheem Hamilton

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Dec 01, 2025 -

Starks Ford of Queens - Jamaica responded

Jeanene, thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

November 17, 2025

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It was good dealing with the dealer I least 5 cars from the same dealer. the same dealer. More

by NICKATSANOS

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: David O'Brien, Gregory Cohen

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Nov 17, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

November 15, 2025

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Exceptional service. ! Everyone is super friendly, . Buying or leasing a car think of Dave . A pleasure to deal with. ! Everyone is super friendly, . Buying or leasing a car think of Dave . A pleasure to deal with. More

by Tk

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David O'Brien, Yvonne Brown, Gregory Cohen

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Nov 17, 2025 -

Starks Ford of Queens - Jamaica responded

We truly appreciate the kind words. Thank you for choosing Starks Ford of Queens!

October 19, 2025

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Everyone there is very helpful and very nice. I’m a longtime customer for over 10 years and one thing they definitely make you feel like home. They ask about you and your family well being. The I’m a longtime customer for over 10 years and one thing they definitely make you feel like home. They ask about you and your family well being. They greet you with their love and polite service. Thank you for making me a part of the Ford Family. More

by irodriguez.irod

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: David O'Brien, Choi Min

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Oct 20, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

October 13, 2025

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I have been going to this dealership for years because they know what they're doing, are always polite and helpful, and I never have a problem with anything or anyone. Totally recommend! they know what they're doing, are always polite and helpful, and I never have a problem with anything or anyone. Totally recommend! More

by CAROLKNAUERT

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jaewon Yi, Yvonne Brown, Diana Benitez, Gregory Cohen, Debbie D , Henry Dominguez

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Oct 14, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

October 09, 2025

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They never called to say they were keeping my car for more days and still didn't fix the issue. They know there is a recall on my 2025 Ford Explorer and refuses to acknowledge it still. more days and still didn't fix the issue. They know there is a recall on my 2025 Ford Explorer and refuses to acknowledge it still. More

by MINGOESM

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Yvonne Brown, Debbie D , Manny was the only one who was very helpful. I would give him 5 stars

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Oct 10, 2025 -

Starks Ford of Queens - Jamaica responded

We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888