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Reid Millikan
Reid Millikan | Page 147
Service Advisor
Jim Ellis Toyota of McDonough
144 Hwy 81 W
McDonough, GA 30253
1,499 Reviews
Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
31 yrs, 4 mos
Languages Spoken
English
1,499 Reviews
Write a Review
1499 Reviews of Reid Millikan
October 26, 2019
Great customer service On my visit for service on Tuesday then scheduled for Thursday both service representatives we very kind, helpful and very timely completion. Thanks f On my visit for service on Tuesday then scheduled for Thursday both service representatives we very kind, helpful and very timely completion. Thanks for such great customer service. More
by abdbkb
Verified Customer
October 18, 2019
Happy Servic As usual Reid was awesome. He always goes over work to be preformed at check in and calls to confirm work completed as well as any concerns the tech m As usual Reid was awesome. He always goes over work to be preformed at check in and calls to confirm work completed as well as any concerns the tech may have noted. 45k mile maintenance was completed in 2 hours. More
by HondaOwner
October 17, 2019
Not happy I set up an appointment for 9 a.m. for an oil change, I also told the lady over the phone I may need an alignment and balance and rotation but I want I set up an appointment for 9 a.m. for an oil change, I also told the lady over the phone I may need an alignment and balance and rotation but I wanted to know the prices. She said someone would call me because she didn't know. No one called. So I went to the appointment anyway, explained to the advisor what was going on and he said they would check it out. Though they did give me an answer, I didn't leave until 145p.m. mind you I arrived at 845 a.m. I left extremely unhappy. Not only did I pay more for the alignment than I do at my usual place, but I also had to sit there for 5 hours. I won't be doing simple service at Toyota again. There is really no point in creating appointments. More
by samanthakopp86
October 15, 2019
Easy experience Friendly staff. Detailed information provided. Comfortable wait area. Making an appointment was painless and ease of dropping car for service made i Friendly staff. Detailed information provided. Comfortable wait area. Making an appointment was painless and ease of dropping car for service made it no problem at all. More
by gramanay1932
October 08, 2019
90 minutes for oil change? Too long to wait for oil change, free or not! Come on with the wait time. Not everyone can leave it and come back later. Too long to wait for oil change, free or not! Come on with the wait time. Not everyone can leave it and come back later. More
by Me
Other Employees Tagged: Raymond Persaud, Oscar Johnson , Amanda Cambron, Dana Hull, Noah Peacock, Paul Tolbert
October 07, 2019
Best customer service ever! The team was quick to answer my questions and shuttle me to a restaurant nearby and pick me up. Ten star TEAM Noah,Reed and Raymond! The team was quick to answer my questions and shuttle me to a restaurant nearby and pick me up. Ten star TEAM Noah,Reed and Raymond! More
by bwheeler3
Other Employees Tagged: Raymond Persaud , Noah Peacock
October 07, 2019
Customer Service Professionalism, timeliness, trustworthiness and knowledge of the product are a few of the qualities that keep this as my Toyota service center. A com Professionalism, timeliness, trustworthiness and knowledge of the product are a few of the qualities that keep this as my Toyota service center. A comfortable waiting area with snacks also helps. More
by Trayc
Other Employees Tagged: Amanda Cambron
October 03, 2019
Great customer service Noah Peacock, Assistant Service Manager This was my first time visiting Jim Ellis Toyota and Noah went above and beyond to take care of my truck. Noah Peacock, Assistant Service Manager This was my first time visiting Jim Ellis Toyota and Noah went above and beyond to take care of my truck. He went as far as sending me pictures of the issue(s) that took me to visit Jim Ellis Toyota. What other service center would do that? None that I am aware of. Would like to thank Reid also for his customer service. I will be a returning customer to Jim Ellis Toyota. More
by renechilders64
Other Employees Tagged: Noah Peacock
October 02, 2019
Harassment I feel like ever since Jim Ellis took over, the dealership is harassing me. Emails phone calls and you if ore them and they continue to call and email I feel like ever since Jim Ellis took over, the dealership is harassing me. Emails phone calls and you if ore them and they continue to call and email over and over. If it was not for the fact that I receive free service for my car I would not go back. The caliber of staff has significantly reduced. I have to wait Everytime to ensure I see one of the original service department employees who are few and far between to get decent service. Reid was excellent, I would give him 5 stars More
by s.dbseagle
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