Dealer Reviews
Cars for Sale
Dealer Log In
Reinaldo Cruz
Reinaldo Cruz | Page 2
Service manager
Tasca Volkswagen White Plains
376 Tarrytown Road
White Plains, NY 10607
21 Reviews
21 Reviews of Reinaldo Cruz
January 17, 2023
Serous , courtesy and respectful of the client - on time as promised and top notch work as promised and top notch work More
by Asteccato
Other Employees Tagged: Franklyn Charmevil
December 05, 2022
I leased a2016 Jetta than a 2019 Jetta when Erick was the manager real nice guy real good deal on both leases went back in July 2022 to lease another Jetta Erick had left a lot of new people so I said give m manager real nice guy real good deal on both leases went back in July 2022 to lease another Jetta Erick had left a lot of new people so I said give me a price on a new lease well these new guys remind me of the car salesman on ConnorsSt. In Bronx years ago. They wanted double what my payment was I told him he was nuts, he said I could buy out the lease I said ok I checked with VW the pay off was $12,553.00 they came back with a price of over $16,000 I called them a bunch of crooks and left and went directly to VW and paid the $12,500 if anyone wants a BMW go see Erick at BMW White Plains. More
by Pete44x
August 24, 2022
Great dealership always friendly. Having wifi and coffee is big. Great team everything is explained wonderfully. Always offer a loaner too. If something is going to take longer Having wifi and coffee is big. Great team everything is explained wonderfully. Always offer a loaner too. If something is going to take longer they are up front about it. More
by Tjmitc1272
Other Employees Tagged: Francisco is wonderful
June 22, 2015
Unprofessional!!!!!!! I visited Lash VW in March when I first relocated to NY. I found a car I was interested in and applied for credit. I specifically indicated that I on I visited Lash VW in March when I first relocated to NY. I found a car I was interested in and applied for credit. I specifically indicated that I only wanted my credit run through Volkswagen. I asked the sales person to write down on the application. It was highlighted and underlined!!TWICE!! Less than two weeks later I started receiving letters from all sorts of banks, credit unions and other financial institutions. I called the dealership and explained my situation and was transered from one department to another. I have left more than 15 messages and have sent 10 or more emails and NOT A SINGLE REPLY!!!! I am so glad I kept a copy of the application because I have having my attorney contact them for ruining my credit! I WOULD NEVER RECOMMEND THEM! THEY ARE UNPROFESSIONAL AND CAN NOT FOLLOW SIMPLE INSTRUCTIONS!!!!!!!!!! DO NOT TRUST THEM WITH YOUR INFORMAITON!!!! More
by SAVA525
September 05, 2014
Worst Customer Service in the Industry I tried making an appointment for scheduled 20K maintenance. At the time i purchased the car, I was promised a loaner car whenever I required service. I tried making an appointment for scheduled 20K maintenance. At the time i purchased the car, I was promised a loaner car whenever I required service. I requested a loaner and was told that VW has changed it's policy and will not provide a loaner for this type of service. I requested that I drop off the car while I am out of town for a week. Again I was told that they do not have room to store it for a week. This is not the first problem i have had with their "customer disservice" team. I had previously recommended a couple of friends to this dealership, one wound up purchasing from them. I will NEVER make that mistake again. More
by consumer friendly
Dealership Inventory (173 Vehicles)
