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Rejent Bhandari
Rejent Bhandari at Roseville Toyota

Rejent Bhandari | Page 7

Finance Manager

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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61 Reviews
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61 Reviews

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61 Reviews of Rejent Bhandari

May 24, 2014

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***BUYER BEWARE!!! DO NOT TRUST FINANCE PERSON!!!*** ***BUYER BEWARE!!! DO NOT TRUST FINANCE PERSON!!! READ YOUR CONTRACT!!! THEY WILL NOT BE HONEST WITH YOU!!!*** I should have read yelp about this deal More

by rgonzales10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Beitzel

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May 24, 2014

Roseville Toyota responded

Hello My name is Dan Wermuth. I am the Internet Sales Director of Roseville Toyota. I am VERY sorry for the trouble that you had with our Finance department. I would like to investigate this event in our video records, identify the individuals that had contact with you, interview the people involved and check all the notes to get to the bottom of this. This kind of customer experience should never happen here. When we have an unhappy customer, I am able to take corrective action internally to rectify the situation to make sure the deal structure is how you would like it. We will be intouch very soon to discuss this further and we will take action to restore your confidence in our business. Thank you, Dan Wermuth Roseville Toyota Internet Sales Director 916-774-4897 danw@rosevilletoyota.com

May 24, 2014

rgonzales10 responded

To Dan Wermuth, I am so discoraged and feel like a fool... I have been talking to Regint and dealer finance manager, Regent agrees that he had no Idea that trems were changed, and that the 90 days you are offering cost more per month if you want it... He brought contracts to our home to sign,it was my mistake trusting what was told to me was what was on contract... I have the e-mails with prices and months... It was 2 in the morning I thiought it was a mistake but after the last 3 days, We found out it was intentinal... So I stand by my post, ***BUYER BEWARE!!! DO NOT TRUST FINANCE PERSON!!! READ YOUR CONTRACT!!! THEY WILL NOT BE HONEST WITH YOU!!!***

May 28, 2014

rgonzales10 responded

Wow , Now I am a lyer and if I want the deal we made we have ot pay more... How sad that we need to deal with such madness and lies , just for a buck... God bless them, as they will pay thousands of times more for there biz pratices... I give up!!!!!!

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