Rene Sanchez | Page 5

It has always been a pleasure doing business with Mercedes Benz of Cutler Bay. This year we had the pleasure of working with Janyll Henriquez for our next lease with Mercedes. She has gone over and b Mercedes Benz of Cutler Bay. This year we had the pleasure of working with Janyll Henriquez for our next lease with Mercedes. She has gone over and beyond with her excellent service. We would highly recommend her to friends and family. She’s very knowledgeable, so friendly, and very professional. It’s been a wonderful experience working with her. More

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MB cutler bay has gone above and beyond for me to find the right vehicle for us. Not only did I get a brand new car but I felt like family while purchasing it. the right vehicle for us. Not only did I get a brand new car but I felt like family while purchasing it. More

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This is the best experience I have ever had in a dealer. I was una happy with the outcome in a deal and I canceled everything. Instead of getting mad at me for loosing so much time, they were able to give m I was una happy with the outcome in a deal and I canceled everything. Instead of getting mad at me for loosing so much time, they were able to give me what I wanted and liked. They made everything possible with the most professional and ethical solution. They doing a way to accommodate what I wanted with what I was able to pay for. The manager Oliver was extremely professional and nice. Erick, the sales representative is so far the nicer and most wonderful person I have ever seen in the sales business, Rene Sanchez was the financial and he helped so much! I am more than happy with their services! More

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The team at Mercedes of Cutler Bay is exceptional, from the front desk to the finance manager. They have the largest inventory of all the dealers I visited. The process was fast and they took the time to e the front desk to the finance manager. They have the largest inventory of all the dealers I visited. The process was fast and they took the time to explain every step of the leasing process. I highly recommend them. Maribel, Oliver and Rene you guys rock! Thank you again and hope this is the beginning of a longterm relationship with Mercedes Benz of Cutler Bay. More

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From the moment we first spoke on the phone Michael was incredibly informative and polite and very patient with all my questions. I will definitely recommend Michael Valdez and the GM Luis Gutierrez to all incredibly informative and polite and very patient with all my questions. I will definitely recommend Michael Valdez and the GM Luis Gutierrez to all my friends and family. Wouldnt buy a car from anyone else. More

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Mercedes at Cutler Bay EXCEEDED my expectations. This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these times have become challenging with inventory, they have managed to provide several options to their customers. Eric Kalias was professional, friendly, and genuinely caring to get me the best deal on my new purchase. He was tentative to all my questions and concerns. I’m very grateful for all his efforts. As well as Oliver Ortiz, manager of sales, who together with Eric worked on making it possible in getting me the best deal for my new C300. My sincere gratitude to them both. Now I can enjoy a beautiful car and continue staying in the Mercedes-Benz family! More

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Exceptional teamwork and overall service! The entire location was very attentive and interactive with us. The friendliness of the crew; the speed of the service. The staff was amazing, specia The entire location was very attentive and interactive with us. The friendliness of the crew; the speed of the service. The staff was amazing, specially Carmen Arrazola. She also took her time to make sure our car was in a good shape. She is absolutely 5 stars. I was also very impressed that while giving you advice and guidance through the buying process, they don't harass you and give you your space to clearly evaluate your options. Strongly recommend using this dealership in the future and specially ask for Carmen!! More

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Amazing experience. Janyll and Rene provided espectacular service when buying our new vehicle. We look forward to coming back. service when buying our new vehicle. We look forward to coming back. More

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Hello,Yesterday I came in 30 min prior to closing after Hello, Yesterday I came in 30 min prior to closing after having to get rid of my previous Mercedes. I was aware of the car shortage and felt there wa Hello, Yesterday I came in 30 min prior to closing after having to get rid of my previous Mercedes. I was aware of the car shortage and felt there was no way I would find a vehicle.I was quickly attended and walked out at 10:30 with a vehicle that was both beautiful and exactly what I wanted at an rate lower that I Ed offered through my own bank. Your employees went beyond my expectation I could’ve had. Mercedes Benz. Oscar Yanes, Rene Sanchez and Reinaldo Gonzalez. Made my experience beyond excellent. Reinaldo was an amazing salesman and he made this feel like I was shopping with a friend taking his time to show me the features in my new car LATE INTO THE NIGHT past closing. Reinaldo called me today to Check up on me and once again remind me he was available to teach me how to learn to use my new vehicle whenever I was available. EXCELLENT SERVICE please contact me as I would like to write letters for each one individually to place in their employee files More

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The team at Mercedes Benz of Cutler Bay is absolutely awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with r awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with respect! We highly recommend visiting this center and experiencing truly luxurious driving! More

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