Reputation dotcom | Page 3

Spectacular service , really enjoyed the video updates on my car. Service attendant was really friendly! my car. Service attendant was really friendly! More

Print

Excellent from start to finish, Evelyn and the team are truly a class act. Will absolutely recommend truly a class act. Will absolutely recommend More

Print

I was in for my 6,000 mile oil change, inspection, plus tire rotation. It took one hour and fifteen minutes past my appointment time to get my car back. They had a soda and water waiting for me and a tv i tire rotation. It took one hour and fifteen minutes past my appointment time to get my car back. They had a soda and water waiting for me and a tv in the waiting room. I would have given the service dept. 5 stars but they don’t seem to want to answer their phone. I’ve had my new car 3 months and in that time I’ve called 5 times, and not on the same day. I always got an answering machine telling me they are busy just leave a message. The first time I left a message and never received a call back. The other 4 times I just hung up. Evelyn was my service rep. and she gets 5 stars. She was friendly, thorough and polite. I was however informed to be on time to my appointment. In my case, I was 40 minutes early and put everything out of order I guess. Next time I will still get there early but won’t put my car in the line until my appointment time. In construction, if your work start time is 6am and you show up at 6am, you are considered late. If you show up after 6am, you get docked or you are sent home. You are only on time if you show up before 15 minutes before the 6am start time. I did have a pleasant time at the dealership and will go back again at the next mileage appointment. By-the-way, they did make an awesome video of my vehicle top and underneath showing me what they did and what was good and what would need attention in the future at my next service appointment. We were very impressed and it was nice seeing a glimpse of the underside of my car. More

Print

Amazing dealer, great service, always clean and offer drinks while shopping or waiting on a service. Already recommended to lots of friends car shopping. drinks while shopping or waiting on a service. Already recommended to lots of friends car shopping. More

Print

Everything was smooth and easy. They made the process a breeze. I’m super thankful. They made the process a breeze. I’m super thankful. More

Print

Great customer service, and very informative in explaining one’s need for my vehicle video showing for my inspection which was explained in detail. As we as what is needed in the future. explaining one’s need for my vehicle video showing for my inspection which was explained in detail. As we as what is needed in the future. More

Print

People are friendly and helpful. They seem focused on providing customer value rather than driving service fees. They seem focused on providing customer value rather than driving service fees. More

Print

Our family has three Subaru’s my husband bought me an ascent during Covid when cars were a no. I love her.. we drive to Reno 2 a year👍, before my husband passed he purchased our high school graduate a 2 ascent during Covid when cars were a no. I love her.. we drive to Reno 2 a year👍, before my husband passed he purchased our high school graduate a 2023 Impreza. So pleased with the safety railings.. our first son has a Crosstrek and yep pet owned, 2”of fur. We have purchased quite a few vehicles but one stands out Subaru !!! My only complaint is this, “replace the flag”, it is disrespectful to have torn and weathered.. will follow up shortly.. More

Print

It is always a pleasure to have my Crosstrek serviced at Hello Subaru in Temecula. I had my oil changed and it took only an hour. Hello Subaru in Temecula. I had my oil changed and it took only an hour. More

Print

Great dealership! Friendly, knowledgeable staff! Love my Subaru. Will always go here to service my Outback vehicle and buy future Crosstrek! Friendly, knowledgeable staff! Love my Subaru. Will always go here to service my Outback vehicle and buy future Crosstrek! More

Print