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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
185 Reviews

Dealership Experience

41 yrs, 10 mos

Industry Experience

41 yrs, 10 mos

Specialties & Trainings

gm training

4.7

185 Reviews

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185 Reviews of Rex Franks

February 19, 2026

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Employee Rating

I was met by courteous employee. My car was taken back promptly! Very quick repair. More

by PSPOONERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re happy to hear that our team provided you with courteous service and that your car was repaired quickly. We appreciate your feedback and hope to see you again at Ed Morse Chevrolet GMC DeWitt for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 19, 2026

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Employee Rating

I purchased my 2019 traverse from Ed Morris dealership a few years ago and I have always had great service when I take it in whatever that may be for. More

by cone625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

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Feb 20, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're glad to hear that you've had great service with your 2019 Chevrolet Traverse at Ed Morse Chevrolet GMC DeWitt. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 10, 2026

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Employee Rating

Great service. Very trustworthy. Very knowledgeable . Took good care of us and we appreciate it. Thanks More

by gsassenmacher
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had a great experience with us at Ed Morse Chevy GMC North. Our team prides itself on providing trustworthy and knowledgeable service, and we're glad you felt well taken care of. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 08, 2026

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Employee Rating

Great service! They pick up and deliver my vehicle whenever I need service! So convenient!! More

by tpetersen74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

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Feb 08, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our pickup and delivery service at Ed Morse Chevrolet GMC DeWitt. Convenience is key, and we're glad to make your service experience as easy as possible. We look forward to seeing you again next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 01, 2026

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Employee Rating

They always take good care of my truck. The waiting lounge is a pleasant experience. More

by MARY.MALCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

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Feb 01, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words, Mary! We're thrilled to hear that you feel well taken care of at Ed Morse Chevrolet GMC DeWitt and that you enjoy our waiting lounge. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 21, 2026

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Employee Rating

Did not have staff on hand to look at a issue i was having. was told i needed to return it during the week. More

by jhaley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2026

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the availability of our staff at Ed Morse Chevy GMC North. Our team strives to provide timely assistance. Please feel free to reach out to us directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 06, 2026

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Employee Rating

Deb is awesome! !! She is never pushy and never have to do a runaround haggling cost for trade in or purchase of our new truck. I even called her and asked if they co More

by MEINSNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher, Travis Kizzire

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Jan 06, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with Deb at Ed Morse Chevrolet GMC DeWitt. It's great to know that she made the process of purchasing your new truck smooth and enjoyable, and that she went the extra mile to add a special touch with the bow. We truly appreciate your referrals, and we look forward to assisting you and your friends in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 25, 2025

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Employee Rating

very friendly and honest. I definitely recommend. Rex was informative and got me figured out More

by stroyanmichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Ed Morse Chevy GMC North responded

Thank you, Michele! We truly appreciate your kind words about your experience with us at Ed Morse Chevrolet GMC DeWitt. We're glad to hear that Rex was able to assist you effectively. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 19, 2025

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Employee Rating

Outstanding service done in a very timely manner. I was surprised as well with a coupon offer on my oil change and tire rotation. Thank you More

by MIKEDEVINE10451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Mike! We're thrilled to hear that you received outstanding service and took advantage of our coupon offer for the oil change and tire rotation. We appreciate your feedback and look forward to serving you again at Ed Morse Chevrolet GMC! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 14, 2025

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Employee Rating

Service was great this time. It has not always been the greatest but this time it was. I don't remember the 2 people in the service department that I dealt with but it was a wo More

by warrends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Ed Morse Chevy GMC North responded

Thank you for your feedback! We're thrilled to hear that your recent service experience at Ed Morse Chevrolet GMC DeWitt was great. It's wonderful to know that our team, including Kendra, made a positive impression on you. We appreciate your kind words about our checkout staff as well. We look forward to welcoming you back next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

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