Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 19

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
204 Reviews

Dealership Experience

42 yrs, 3 mos

Industry Experience

42 yrs, 3 mos

Specialties & Trainings

gm training

4.7

204 Reviews

Write a Review

204 Reviews of Rex Franks

December 16, 2022

Dealership Rating
Employee Rating

Service advisors explain problem and fix in terms understandable to the customer. It makes you feel that you are receiving an honest evaluation. More

by dobbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Ed Morse Chevy GMC North responded

Thank you for letting us know about your experience, we appreciate your business.

Dec 30, 2022

dobbgolf responded

Great service.

December 06, 2022

Dealership Rating
Employee Rating

Brought my car in for a 4 wheel alignment and a problem with a door handle. Staff was courteous. The 4 wheel alignment was reasonably priced, but I was charged 139 dollars for diagnostics on the door handl More

by ptcline
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandi Benyo

October 18, 2022

Dealership Rating
Employee Rating

I worked with Deb I really liked her friendly style and her honesty! She kept me updated on my car that was ordered. It was a pleasure to work with her! More

by dfholst
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

Oct 21, 2022

Ed Morse Chevy GMC North responded

Thank you we appreciate your business

August 14, 2022

Dealership Rating
Employee Rating

Service department is excellent managers and detail department do excellent work and very easy to work with. More

by OLSONPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Jason Nantz

August 10, 2022

Dealership Rating
Employee Rating

Always a great experience with Rex. Friendly, easy to talk to and always wants to help.. More

by jdcmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 03, 2022

Dealership Rating
Employee Rating

Very kind and professional employees who didn’t pressure me or feel uncomfortable! One of the first vehicles I’ve purchased without major anxiety!!! I’d highly recommend this dealership to others! More

by auntdibehrens
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther , Casey Smith

July 21, 2022

Dealership Rating
Employee Rating

Very clean and friendly. Was acknowledged by everyone I encountered. You have a great crew assembled there. More

by srwilliams0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Can't remember name but she helped me pay my bill. Super nice lady.

Jul 30, 2022

Ed Morse Chevy GMC North responded

Thank you for your business

July 13, 2022

Dealership Rating
Employee Rating

Setting appt. was easy on their website. Quick and kept me informed of service progress. More

by wiebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2022

Ed Morse Chevy GMC North responded

Thank You for your business

June 23, 2022

Dealership Rating
Employee Rating

Friendly, timely service. I was advised of services needed in the near future! Told of the price of needed service and time needed to complete. More

by PMPEARSON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandi Benyo

June 09, 2022

Dealership Rating
Employee Rating

Great customer service on both the sales and service side. They have always taken care of us fairly. Great dealership. More

by bob@sandryfire.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

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