Dealership Experience
1 yr, 4 mos
Industry Experience
4 yrs, 11 mos
Languages Spoken
English
35 Reviews
Write a Review35 Reviews of Rex Retzlaff
June 07, 2025
Rex Retzlaff was my salesperson when looking for a used vehicle at this dealership. He was exceptional with everything. Showed me 8-10 cars till I found the one I was looking for. He was patient with me, k vehicle at this dealership. He was exceptional with everything. Showed me 8-10 cars till I found the one I was looking for. He was patient with me, knowledgeable and didn't hesitate to answer whatever questions I had. After we made deal, he followed up on everything that he said he would right up to when I picked up the car the next day. I would recommend Rex to anyone that is looking for a car, whether new or used. Thank you Rex, Ken More
May 15, 2025
Our experience with Sun Toyota was an awesome experience and we were very satisfied with the customer service experience that we received! Our salesman Rex was outstanding and he definitely listened to our and we were very satisfied with the customer service experience that we received! Our salesman Rex was outstanding and he definitely listened to our needs! Highly recommend Rex in you go by Sun Toyota! More
May 05, 2025
We were very please with Rex Retzlaff our salesman, he was honest with us with pricing and listening to our every request with a great personality! But the finance gentlemen coming back with the first of was honest with us with pricing and listening to our every request with a great personality! But the finance gentlemen coming back with the first offer at a ridiculous offer with an interest rate of 14% when our credit score is well over 825 I believe was not played very well. We came to terms with a decent offer and have a used although we were looking for new but the Dealership didn't have or couldn't find what we originally wanted and we are happy with what we purchased More
Other Employees Tagged: CHASE MURRAY 10 STARS!
May 04, 2025
On February 22nd 2025 I financed a 2018 Tesla model 3 with sun toyota with Marcus , deal went great everything was smooth up until February 26th when the car started giving me issues needing service , su with sun toyota with Marcus , deal went great everything was smooth up until February 26th when the car started giving me issues needing service , sun Toyota payed for the first repair $190 , same exact problem came up March 4th .. I paid out my pocket to repair it this time $120 .. time goes by , April 8th THE SAME problem for the 3rd time on the car has now happen 3 times in less than 2 months wouldn’t anyone reading this be furious? after talking to the person that helped sell me the car and told me to call , I call sun toyota and a man who claimed to be named “Steven” answered the phone and Is aware of the situation says to me , “I would never buy a Tesla” , that the car has depreciated 5,000$ in less than 2 months of me having it , also says there’s nothing they can do for me and practically my lost. Well turns out it wasn’t “Steven” on the phone I was talking to I don’t expect to call a certified dealership and hear about what the salesman wouldn’t buy and that I’m shoot out of luck after only having the car for 2 months , beware buying anything other than a Toyota at this dealership they wont give you the time of day ! More
May 01, 2025
Rex assisted me in the purchase of my new (to me) car! Where other dealerships over promised and under delivered, Rex went above and beyond to make the car buying process not only easy, but stress free. H Where other dealerships over promised and under delivered, Rex went above and beyond to make the car buying process not only easy, but stress free. He found me the perfect car, within my budget and I am completely in love! I will be a Sun Toyota customer for life! More
Other Employees Tagged: Scott Walls
March 17, 2025
Very pleased with the service provided by Wagdy and Rex. Will recommend in the future to friends Will recommend in the future to friends More
Other Employees Tagged: Max Garcia Millan, Wagdy Ghattas
