Rhett Ballard

Van Chevrolet Buick GMC responded

We genuinely appreciate your wonderful feedback about your experience. It means so much to know that you found our team to be exceptional and that we provided you with outstanding service. Your confidence in recommending us to others truly reflects the kind of relationships we strive to build with every customer. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

Van Chevrolet Buick GMC responded

Your positive feedback is incredibly valuable to us. We're thrilled that your experience was strong enough to lead to your vehicle purchase. We understand that being pressured for feedback can feel frustrating and diminish an otherwise positive experience. Your honest perspective helps us ensure that our follow-up processes feel genuine rather than forced. We truly appreciate you taking the time to share both the positive aspects of your visit and areas where we can improve our approach.

Van Chevrolet Buick GMC responded

We greatly appreciate your feedback about your vehicle purchase experience. We understand that the buying process can feel lengthy, and we recognize your patience throughout. We're pleased to hear that Mike was dedicated to ensuring you received your complete EV charging equipment, going the extra mile to locate all the necessary components for your truck. His commitment to making sure you had everything you needed before and after taking delivery demonstrates the level of service we strive to provide. Thank you for acknowledging Mike's efforts in resolving the charging kit situation. We're glad we could get everything sorted out for you and that you're now enjoying your new vehicle.

Van Chevrolet Buick GMC responded

We greatly appreciate your positive feedback about your purchase experience. It's wonderful to hear that there were no unexpected surprises during your transaction and that you found the interactions regarding your purchase to be helpful. We're particularly pleased that Justin Aguirre provided you with excellent service throughout the process. Your overall satisfaction means everything to us, and we're grateful you took the time to share your experience. We look forward to serving you again in the future.

Van Chevrolet Buick GMC responded

We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that you received an excellent deal on your vehicle and felt valued during your trade-in process. Our team takes great pride in providing professional service and going the extra mile for every customer. Thank you for recognizing the outstanding work of our staff members who helped make your visit so positive. Your recommendation means the world to us, and we're thrilled that we could exceed your expectations throughout the entire process.

Van Chevrolet Buick GMC responded

We are utterly delighted to hear about your positive experience. It's wonderful that conducting business with us continues to be straightforward and hassle-free for you. We're especially pleased to know that Tyson provided you with exceptional service by truly understanding what you needed. His dedication to listening carefully to our customers is exactly what we strive for. Your feedback means everything to us and reinforces our commitment to delivering outstanding customer care.

Van Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We truly value hearing that our team provided professional and courteous service throughout your visit. It means so much to know that we took the time to explore every option to help you find the right vehicle for your needs. We believe in creating a comfortable environment where you can make decisions without feeling pressured, and we're delighted that this approach worked well for you. Your satisfaction is what drives us to maintain these high standards, and we appreciate you taking the time to share your positive experience.

Van Chevrolet Buick GMC responded

Thank you for the wonderful feedback! We're thrilled that our team took great care of you and worked deals on the trucks without any pressure. Creating a comfortable environment for our customers is exactly what we strive for. We appreciate you choosing Van Chevrolet!

Van Chevrolet Buick GMC responded

We’re sorry your buying experience did not reflect the level of attention and support we strive to provide. Our goal is always to create a welcoming and informative environment for every customer. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com so we can continue the conversation and work towards a resolution.