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Rhonda Mitchell

Overview Reviews (65) Inventory (137)

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Rhonda Mitchell

Rhonda Mitchell | Page 2

Service Manager

Edd Rogers Valley Ford

111 Auto Lane
Sparta, TN 38583

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5.0

65 Reviews

Overview Reviews (65) Inventory (137)

Dealership Experience

2 yrs, 2 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English

5.0

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Rhonda Mitchell

January 22, 2026

Dealership Rating

Employee Rating

Good customer service and price. Oil change and tire rotation. Informed me of recall items as well. Oil change and tire rotation. Informed me of recall items as well. More

by chris@calffit.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 20, 2026

Dealership Rating

Employee Rating

Pleasant very comfortable with the service departments recommendations. Would continue to recommend valley service department recommendations. Would continue to recommend valley service department More

by seatime18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 12, 2026

Dealership Rating

Employee Rating

They did oil change tire rotation everything is great service was good thanks very much service was good thanks very much More

by chromeheadfred

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 09, 2026

Dealership Rating

Employee Rating

Rhonda is the only person I like to deal with when I need to have my service. to have my service. More

by ROYCE.P.ADAMS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

January 06, 2026

Dealership Rating

Employee Rating

Roger Clouse, Eddie Rogers, and Shane Rogers were Great helping Payton purchase his first truck. helping Payton purchase his first truck. More

by BRIANCARTER

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shane Rogers , Roger Clouse, and Eddie Rogers

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December 31, 2025

Dealership Rating

Employee Rating

I have continued to have great service with friendly smiles since Rhonda became the service manager. Thank you Rhonda. smiles since Rhonda became the service manager. Thank you Rhonda. More

by SWKUNZE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2025 -

Edd Rogers Valley Ford responded

Steve, Happy new year! Thank you for an awesome review! With out you there is no US :)

December 22, 2025

Dealership Rating

Employee Rating

As always,,, service department continues to perform extremely well! The team is always respectful and supportive extremely well! The team is always respectful and supportive More

by seatime18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2025 -

Edd Rogers Valley Ford responded

Thank you for such a kind review! Happy New Year!

December 09, 2025

Dealership Rating

Employee Rating

From scheduling to picking up my vehicle, it was an excellent experience. I will refer my family and friends. excellent experience. I will refer my family and friends. More

by SHERRYMAYBURY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2025 -

Edd Rogers Valley Ford responded

Sherry, thank you so much for your support and awesome review! We look forward to many more years with you! Happy new year!

December 05, 2025

Dealership Rating

Employee Rating

Very Polite and professional staff. Felt like a nice family run business. Service manager (Rhonda) was extremely nice. Felt like a nice family run business. Service manager (Rhonda) was extremely nice. More

by SCHIELCHRIS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: parts department. Do not know his name. Young tallish gentleman

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Dec 31, 2025 -

Edd Rogers Valley Ford responded

Thank you so much for such a kind review! Happy new year's!

November 05, 2025

Dealership Rating

Employee Rating

Rhonda is knowledgeable, reliable, and cares about her customers. She is a pleasure to work with. customers. She is a pleasure to work with. More

by wayne50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shane Rogers

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Nov 05, 2025 -

Edd Rogers Valley Ford responded

Thank you, Wayne, for such a kind review! I truly value all of our guest and friends here at Valley Ford! With out each of you there is no us!

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