Rhonda Mitchell
Rhonda Mitchell at Edd Rogers Valley Ford

Rhonda Mitchell | Page 3

Service Manager

Edd Rogers Valley Ford

111 Auto Lane
Sparta, TN 38583

Contact Me
5.0
71 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

10 yrs

Languages Spoken

English English

5.0

71 Reviews

Write a Review

71 Reviews of Rhonda Mitchell

January 06, 2026

Dealership Rating
Employee Rating

Roger Clouse, Eddie Rogers, and Shane Rogers were Great helping Payton purchase his first truck. More

by BRIANCARTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Rogers , Roger Clouse, and Eddie Rogers

December 31, 2025

Dealership Rating
Employee Rating

I have continued to have great service with friendly smiles since Rhonda became the service manager. Thank you Rhonda. More

by SWKUNZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Edd Rogers Valley Ford responded

Steve, Happy new year! Thank you for an awesome review! With out you there is no US :)

December 22, 2025

Dealership Rating
Employee Rating

As always,,, service department continues to perform extremely well! The team is always respectful and supportive More

by seatime18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Edd Rogers Valley Ford responded

Thank you for such a kind review! Happy New Year!

December 09, 2025

Dealership Rating
Employee Rating

From scheduling to picking up my vehicle, it was an excellent experience. I will refer my family and friends. More

by SHERRYMAYBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Edd Rogers Valley Ford responded

Sherry, thank you so much for your support and awesome review! We look forward to many more years with you! Happy new year!

December 05, 2025

Dealership Rating
Employee Rating

Very Polite and professional staff. Felt like a nice family run business. Service manager (Rhonda) was extremely nice. More

by SCHIELCHRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: parts department. Do not know his name. Young tallish gentleman

Dec 31, 2025

Edd Rogers Valley Ford responded

Thank you so much for such a kind review! Happy new year's!

November 05, 2025

Dealership Rating
Employee Rating

Rhonda is knowledgeable, reliable, and cares about her customers. She is a pleasure to work with. More

by wayne50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Rogers

Nov 05, 2025

Edd Rogers Valley Ford responded

Thank you, Wayne, for such a kind review! I truly value all of our guest and friends here at Valley Ford! With out each of you there is no us!

October 29, 2025

Dealership Rating
Employee Rating

My experience at Sparta Ford especially my involvement with Rhonda has always been very pleasant and informative. They answer my questions and are very helpful! More

by CUTTERBILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie was very helpful and friendly as well!

October 28, 2025

Dealership Rating
Employee Rating

This place is a joke. I bought an 80000 new king ranch. It came with a nice scratch into the metal in the door. Salesman swore they’d fix it, and they will as long as I al More

by SALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 22, 2025

Dealership Rating
Employee Rating

Service department got me an appointment really quick. All the staff were awesome and kind. They make sure you are comfortable while your car is getting fixed. They did great work on my car. Best service d More

by jeaninecan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember all the names but I give them all 5 stars

Oct 28, 2025

Edd Rogers Valley Ford responded

Thank you so much for your kind review! Without each of you, there is no us :)

October 17, 2025

Dealership Rating
Employee Rating

As always the service department is great, especially Rhonda. However, the problem with the squeeky suspension was not resolved. It is still squueking at slow speeds and turns More

by aycockphotography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Edd Rogers Valley Ford responded

Thank you so much for letting us know of the concern, We look forward to seeing you Thursday.

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