Ric Funston
Ric Funston at Bill Kay Nissan

Ric Funston | Page 74

Service Manager

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

Contact Me
4.3
877 Reviews

Dealership Experience

6 yrs, 9 mos

4.3

877 Reviews

Write a Review

877 Reviews of Ric Funston

September 15, 2020

Dealership Rating
Employee Rating

Really nice service and responsive. Made sure to check warranty coverage and any open recall items. Ric was great at keeping me updated and explaining the charges. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2020

Bill Kay Nissan responded

Pj, thank you for your kind words and this wonderful review!

September 14, 2020

Dealership Rating
Employee Rating

Doc really makes the service experience very comfortable and informative of all work needed and not necessary work. It’s always a joy bringing my in for work More

by aramosjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2020

Bill Kay Nissan responded

Aramosjr1, we are glad we could help!

September 11, 2020

Dealership Rating
Employee Rating

Rik was terrific, customer service was great. Had to come in for a recall, quick service. Close to my work, would come here every time. More

by kkastners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2020

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 09, 2020

Dealership Rating
Employee Rating

No issues. Everything was fast and efficient and the quality of work was amazing. I have nothing negative to say about this place and the employees who work there More

by GILBERT_MIRANDA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2020

Bill Kay Nissan responded

Thank you, for a #1 star rating.

September 04, 2020

Dealership Rating
Employee Rating

Very courteous and detailed in describing issues . Prompt servicing. Do their best to reduce customer's cost.nice complementary car wash. Overall good experience each time More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2020

Bill Kay Nissan responded

Hi S, we are very happy to have provided you with such a positive experience!

September 04, 2020

Dealership Rating
Employee Rating

Great customer service. Nice to see that they were following Covid-19 guidance. Appreciate the fact that the appointment schedule was followed and the work completed in a reasonable amount of time. It More

by dmtrifn
Price
Recommend Dealer
Yes
Sep 05, 2020

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 03, 2020

Dealership Rating
Employee Rating

Ric was great. I came to Bill Kay from another dealership that I wasn't happy with. Immediately upon speaking with Ric, I was put at ease. The work was cheaper and done better. I'll be back! More

by AFL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Alex Stewart, Jerimy Witt

Sep 04, 2020

Bill Kay Nissan responded

Welcome, And thank you for a #1 rating.

September 03, 2020

Dealership Rating
Employee Rating

Excellent customer satisfaction. Ric did a great job taking care of the car and me. Hard to find nice people like him. Bill kay should be proud have guys like him. More

by VINOD.JUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

Bill Kay Nissan responded

Thank you, Very kind words and outstanding star rating!

September 02, 2020

Dealership Rating
Employee Rating

I had my oil changed and service was fine. I also mentioned that I was experiencing issues with the driver side door not opening from the inside. This issue happened one time when I got home & I had More

by ssoltys5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2020

Dealership Rating
Employee Rating

I get all my oil changes done through Nissan. Yesterday was my first time dealing with Ric. He was extremely helpful and courteous. I must say he was one of the best folks I’ve dealt with in all the years More

by RREILLY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Bill Kay Nissan responded

Hi Rreilly1967, we are very happy to have provided you with such a positive experience!

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