Ric Funston
Ric Funston at Bill Kay Nissan

Ric Funston | Page 8

Service Manager

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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4.3
877 Reviews

Dealership Experience

6 yrs, 9 mos

4.3

877 Reviews

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877 Reviews of Ric Funston

March 08, 2023

Dealership Rating
Employee Rating

one word two words three words four words five words six words seven words eight words More

by RBAIN1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Jerimy Witt

Mar 09, 2023

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2023

Dealership Rating
Employee Rating

Rick did a great job, I alway hate having to pay more money when I come in for a certain fix and end up with other problems, Rick was very helpful and able to get me a price I was willing to pay More

by mpherald
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Bill Kay Nissan responded

Hi Mpherald, we are very happy to have provided you with such a positive experience!

March 06, 2023

Dealership Rating
Employee Rating

Nice service all staff very kind especially Rick thank you Nisan bill kay for your service More

by Nnormaperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Bill Kay Nissan responded

Nnormaperez, we are glad we could help!

March 05, 2023

Dealership Rating
Employee Rating

Always friendly and they go above and beyond to help you and solve your problem More

by Dtdrpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Montalvo

Mar 07, 2023

Bill Kay Nissan responded

Hi Dtdrpd, we are very happy to have provided you with such a positive experience!

March 01, 2023

Dealership Rating
Employee Rating

Bill Kay Nissan is the absolute only place that I go to for my SUV’s service. The past few visits Erik and the rest of the staff have been amazing. Erik is wonderful with explaining the problematic occurre More

by troyh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Jerimy Witt

Mar 01, 2023

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 01, 2023

Dealership Rating
Employee Rating

Customer service was great! Everyone was friendly and willing to help. Overall, it was a great experience! More

by diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Jerimy Witt

Mar 01, 2023

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 27, 2023

Dealership Rating
Employee Rating

I have always had a positive experience with your service department. They do not pressure you into repairs that aren’t really needed yet. More

by lboyd8687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Beckstrom, Jerimy Witt

Feb 27, 2023

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 25, 2023

Dealership Rating
Employee Rating

2018 Nissan Titan repair for fan clutch. The part was back ordered so it took a couple of weeks to get it in but the repair seems to have worked More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 20, 2023

Dealership Rating
Employee Rating

Awesome service, I was running late but they still let me come in. Very friendly staff. More

by cipr217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Anzalone, Carl Beckstrom, Randall Caldwell, Justin Delgado, Erik Esmits, Hector Flores, Robert Giovanonni, Kim Golden, Jerimy Witt

Feb 24, 2023

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 20, 2023

Dealership Rating
Employee Rating

They talk very nice but also make sure you will spend max money when ever you visit for your vehicle service. Especially owning Nissan itself will make you see lot of issues especially with transmission. I More

by James
Service Price Transparency
Workmanship
Recommend Dealer
No
Feb 24, 2023

Bill Kay Nissan responded

James, we're disappointed to hear of the negative experience you had at our location. It sounds like you are very unhappy with the Nissan product itself. We wish you well moving forward.

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