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Ric Funston
877 Reviews
Dealership Experience
6 yrs, 9 mos
877 Reviews
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877 Reviews of Ric Funston
December 08, 2019
Disappointed with appt The people in the service dept have been extremely helpful and professional in the past, no complaints there. However, I had made an appointment well The people in the service dept have been extremely helpful and professional in the past, no complaints there. However, I had made an appointment well in advance to have complete check and service, including checking brakes and tires. When I arrived, I told the gentleman I had an appointment. He looked at his schedule and told me it was for just an oil change. I responded no and explained what the appointment was for. He ‘half responded ‘ okay and directed me to the waiting room. In less than 25 minutes later, I was told the car was finished and all it needed was oil change. When I questioned everything else that I requested to be checked, the rep said everything was checked and all is fine. In past I was given a print out of everything they checked and what needed attention- didn’t get that this time. I’m 99 percent sure nothing was checked. To go to you for service requires my taking a vacation day off work. Granted I had the rest of day to myself, my car needed service and your team did not fulfill expectations. Very disappointing l am unsure of the employees’. ‘Ric’ Is the name that comes up on texts More
by susan42450
Verified Customer
December 07, 2019
Super service Brought my vechile in for warranty issues and everyone in service and sales were so nice and attentive. Made me feel at home. The technician solved al Brought my vechile in for warranty issues and everyone in service and sales were so nice and attentive. Made me feel at home. The technician solved all my issues and had me on my way with a smile. Great work! More
by schluba2002
Other Employees Tagged: Erik Esmits, Khalil Sulaiman, Jerimy Witt
November 29, 2019
A great place for service! Thank you, Ric for taking such great care of my car. You made me feel welcomed and "at home!" You got me in and out as quickly as possible, too! I' Thank you, Ric for taking such great care of my car. You made me feel welcomed and "at home!" You got me in and out as quickly as possible, too! I'm sure I'll be returning! Thank you again! More
by Karen W
November 27, 2019
Great prompt service Ric kept me up to day on the progress of the oil change and transmission repairs. Made sure I understood what was being done. Up to date information a Ric kept me up to day on the progress of the oil change and transmission repairs. Made sure I understood what was being done. Up to date information and reasonable pricing. More
by Dan
November 26, 2019
Great Jeremy was wonderful Kept me aware all times and made sure I was taken of as imhandicapoed He had my car washed and waiting for me inside so I did Jeremy was wonderful Kept me aware all times and made sure I was taken of as imhandicapoed He had my car washed and waiting for me inside so I didn't have to walk outside Jeremy is the main reason I come back to bill kay for ALL my service Thank you jeremy Alan kurpiewsku More
by AKURPIEWSKI
Other Employees Tagged: Randall Caldwell, Justin Delgado, Jerimy Witt
November 25, 2019
Top notch service department experience They took care of me 100%, even handled an issue that I forgot to mention in my appointment set up. Instead of making me come back they handled it tha They took care of me 100%, even handled an issue that I forgot to mention in my appointment set up. Instead of making me come back they handled it that day More
by Dan Irwin
November 18, 2019
Great Experience Everyone at the dealership was very helpful friendly and very professional worked with us to find the right vehicle financing warranty etc. after purc Everyone at the dealership was very helpful friendly and very professional worked with us to find the right vehicle financing warranty etc. after purchase service has been terrific as well More
by Toconnor
Other Employees Tagged: Nick Zoumboulis , Tim Anzalone, Kim Golden
November 13, 2019
The service department is very thorough My experience with the service department they treated me very kind they explain what was going on with my car the things that I needed to take care My experience with the service department they treated me very kind they explain what was going on with my car the things that I needed to take care of first More
by BFMCGHEE44
Other Employees Tagged: Steve Berman
November 12, 2019
Service department review-Bill Kay Nissan The service department at Bill Kay Nissan handled my claim both professionally and expediently. They were extremely accommodating and understood that The service department at Bill Kay Nissan handled my claim both professionally and expediently. They were extremely accommodating and understood that the lease on my vehicle was ending shortly – consequently they did not push or recommend unnecessary maintenance for the vehicle. More
by SHELDONMINKOW
November 06, 2019
Service Quick and efficient service. Have leased 4 cars from this dealership. Always good service. Easy to make appointments when I need to come in for servic Quick and efficient service. Have leased 4 cars from this dealership. Always good service. Easy to make appointments when I need to come in for service. More
by YLAROS01
Other Employees Tagged: Fernando Hidalgo
