Ricardo Rivero
Ricardo Rivero at Ocean Cadillac

Ricardo Rivero | Page 5

Cadillac Certified Parts Manager

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of Ricardo Rivero

May 08, 2020

Dealership Rating
Employee Rating

The service to my vehicle was excellent. In 2 hours I The service to my vehicle was excellent. In 2 hours I solved all of my issues, including a new set of tires, oil change, complete auto check. More

by INOFERNANDEZ
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

May 08, 2020

Ocean Cadillac responded

Ino, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, JC Kent JC.Kent@oceancadillac.com

May 06, 2020

Dealership Rating
Employee Rating

I had very bad experiences buying my Escalade with your my suv didn't have no second keys &no floor mats and more thing was missing More

by adamsidibe100
Recommend Dealer
No

Other Employees Tagged: Enrique Capiro , Petrina Cossentino, Jean Carlos Kent, Maurizio Orengo, Jose Ramirez, Carlos Romero, Christopher Smith, Blake Tabackman

May 23, 2020

Ocean Cadillac responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to us directly. Sincerely, JC Kent JC.Kent@oceancadillac.com

May 06, 2020

Ocean Cadillac responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to us directly. Sincerely, JC Kent JC.Kent@oceancadillac.com

May 20, 2020

Ocean Cadillac responded

Hi Adam, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to me directly. Sincerely, JC Kent JC.Kent@oceancadillac.com

April 09, 2020

Dealership Rating
Employee Rating

Upon arriving I was worried because I don’t own a Cadillac but they treated me as they would any other customer Great customer service and fast vehicle service will definitely be returning in the fut More

by diaz.mikey
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Apr 09, 2020

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 26, 2019

Dealership Rating
Employee Rating

All of the staff were very courteous & knowledgable . They demonstrated all the options To me in my new XT5 . They also explained all of the details about Onstar features & rewards points . I am very sat More

by ggexta1
Recommend Dealer
Yes

Other Employees Tagged: Enrique Capiro , Marc Collins, Petrina Cossentino, Barbara Gendler, Jean Carlos Kent, Maurizio Orengo, Luis Reyes, Andy Russell, All of make the ready department keep up the good work

October 19, 2019

Dealership Rating
Employee Rating

Quick and easy Great quick friendly service , flexible timing to my schedule . Made sure I was comfortable and finished off with a car wash. Salesman answered I had More

by Greg.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
5

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