Ricardo Rutledge was great and caring to work with
would highly recommend on next car purchase.
would highly recommend on next car purchase.
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by H937
Flawless experience!
! Awesome courtesy from Ricardo Rutledge!! Great communication answered every question and was very pleasant!!
! Awesome courtesy from Ricardo Rutledge!! Great communication answered every question and was very pleasant!!
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by seets222
Bob Ross Buick GMC is one of the best dealerships around.
I have been using the service for over 21 years. First with my 2005 2500HD Crew cab and now with my 2026 3500HD Denali Ultimate.
Because of their
I have been using the service for over 21 years. First with my 2005 2500HD Crew cab and now with my 2026 3500HD Denali Ultimate.
Because of their friendly staff and great certified diesel mechanics, I plan to keep using them and bringing my tricks there for all of service work.needed in the fitire.
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by A. M. Young
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Bob Ross Buick GMC responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Thank you very much all went well and I would use you
again and again. Thank you.
again and again. Thank you.
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by lowryjeffrey
Verified Customer
Verified Customer
Jul 24, 2026 -
Bob Ross Buick GMC responded
We’re glad everything went smoothly with your Chevrolet purchase. It means a lot that you’d choose us again. We look forward to assisting you with any future needs.
Ease of doing business from
Start to finish makes this
dealership a pleasure doing business with.
dealership a pleasure doing business with.
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by caroljw35
Verified Customer
Verified Customer
Jul 10, 2026 -
Bob Ross Buick GMC responded
Thank you for sharing your feedback. We’re thrilled your experience was seamless from start to finish with your new Buick Envision. Our team looks forward to assisting you again in the future.
Ricardo was wonderful.
Very informative and pleasant to work with. We would choose him again
Very informative and pleasant to work with. We would choose him again
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by thosken@ameritech.net
Jul 07, 2026 -
Bob Ross Buick GMC responded
Thank you for the 5-star rating and for sharing how informative and pleasant Ricardo was. We’re delighted he could assist you with your used Buick Enclave purchase.
Easy to work with and straight forward communication and
pricing. The final paperwork process went very smooth and was quick and efficient.
pricing. The final paperwork process went very smooth and was quick and efficient.
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by mbeak
Verified Customer
Verified Customer
Jun 29, 2026 -
Bob Ross Buick GMC responded
We appreciate you taking the time to share your experience. We’re glad our communication and pricing were clear and that the paperwork for your new Buick Envision went smoothly and swiftly. We’ll be sure to pass your kind words along to Ricardo and Devon.
Excellent customer service, my sales rep Ricardo was
fantastic and very knowledgeable, helpful with an out of state sale
fantastic and very knowledgeable, helpful with an out of state sale
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by dkim16
Verified Customer
Verified Customer
Jun 26, 2026 -
Bob Ross Buick GMC responded
It’s wonderful to hear Ricardo’s expertise smoothed your out-of-state purchase of the new GMC HUMMER EV Pickup. We’re glad you felt supported throughout the process. Enjoy every mile in your new Hummer EV Pickup.
Yes I would recommend Bob Ross GMC.
I would, however, suggest that you improve your AI bot, Sophie. I confirmed the vehicle was on site for a test drive three times, only to drive an
I would, however, suggest that you improve your AI bot, Sophie. I confirmed the vehicle was on site for a test drive three times, only to drive an hour to discover it was, in fact, not there to see. Luckily Ricardo kept things together and I purchased once it arrived.
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by jcjasper70
Verified Customer
Verified Customer
May 01, 2026 -
Bob Ross Buick GMC responded
Thank you for recommending us and for your patience with the scheduling glitch in our online system. We’re glad Ricardo could step in and make sure your new GMC Yukon arrived for you. Enjoy your Yukon and safe travels ahead!
My experience was good up until the point when I signed
the paperwork. The vehicle needed to be detailed, so I planned to come back that evening to pick it up. There were several seat stains and a seat b
the paperwork. The vehicle needed to be detailed, so I planned to come back that evening to pick it up. There were several seat stains and a seat belt that I specifically asked to be cleaned, but when I picked it up, it didn't look any better (I'm not sure if they tried). When I complained the service tech said he would talk with his manager and get back to me. That never happened even after several follow ups with my sales rep, Ricardo Rutledge. It's been a few weeks now, and I still haven't heard back from anyone.
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by MMCCLOUD64
Verified Customer
Verified Customer
Apr 22, 2026 -
Bob Ross Buick GMC responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.