Ricardo Valdivieso | Page 2

I recently visited this dealership and was thoroughly disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack o disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack of responsiveness is unacceptable and unprofessional. • Inefficient Service: A simple tire change took over two hours to complete. During this time, I observed staff members engaging in inappropriate conversations about customers, which was both unprofessional and disconcerting. • Misleading Advertising: The dealership advertised vehicles at prices that did not reflect the actual cost. Upon expressing interest in a particular car, I was informed of additional charges amounting to several thousand dollars, far exceeding standard taxes and fees. This bait-and-switch tactic is deceptive and undermines customer trust. Overall, my experience was marked by poor communication, unprofessional behavior, and misleading sales practices. I cannot recommend this dealership to others and advise potential customers to exercise caution. More

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Tony was very helpful and took care of everything for me. I brought my car in planning to be here all day. But he had it in and out within a couple of hours! I brought my car in planning to be here all day. But he had it in and out within a couple of hours! More

by bmartin Verified Customer Verified Customer

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Alpine always offers amazing, stress-free deals! Mike has helped me with a couple of car purchases. I would highly recommend him—he knows his business! I trust Alpine with all of my car purchases! T Mike has helped me with a couple of car purchases. I would highly recommend him—he knows his business! I trust Alpine with all of my car purchases! This is the 3rd vehicle I have attained through Alpine! Thank you Team Alpine ~ I value each one of you! More

by rmc9.2 Verified Customer Verified Customer

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