Rich Biala

There was no negotiating necessary. Gary came up with a reasonable deal that worked for both parties without any haggling over the price. That was appreciated. Gary came up with a reasonable deal that worked for both parties without any haggling over the price. That was appreciated. More

by AZULA1 Verified Customer Verified Customer

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Rich Biala's performance as a salesperson was outstanding. I say this with experience as I worked in direct sales for 15 years following my Air Force career with great success. Know and explai outstanding. I say this with experience as I worked in direct sales for 15 years following my Air Force career with great success. Know and explain your product, and answer questions in a professional manner. Well done Rich. More

by JERSYLV Verified Customer Verified Customer

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Worst ever, bought a new high end SUV, $ 80K, it was defective, won't replace. defective, won't replace. More

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Salesperson was too pushy, didn't give my wife and I any privacy when we were trying to talk about the car at the table. Didnt know much about the car, didn't really let us enjoy and look over the car befor privacy when we were trying to talk about the car at the table. Didnt know much about the car, didn't really let us enjoy and look over the car before purchasing it. Wouldn't recommend that sales guy to my enemy More

by AGUTIERREZ1989 Verified Customer Verified Customer

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The staff at Niello Acura were perfect in every aspect of getting me into my new truck. They were proficient and professional in trying to execute the sale in as timely as possible. Although they were great getting me into my new truck. They were proficient and professional in trying to execute the sale in as timely as possible. Although they were great on the business end of things I can’t remiss the friendly nature of the staff. They had me and my family laughing through the whole time of the process. More

by JAMESPRATT_3 Verified Customer Verified Customer

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The internet media descriptions of the Tacoma were appealing and accurate. Moe and Rich are very friendly and professional as were everyone I encountered. Niello Acura provides a very comfortable sett appealing and accurate. Moe and Rich are very friendly and professional as were everyone I encountered. Niello Acura provides a very comfortable setting for its customers. The transaction was smooth and easy but took a bit longer than it should have. The service was exceptional and I really appreciate the new tires that were mounted just before the test drive. The Tacoma was in exceptional condition and ready to go. This has been one of my top auto buying experiences. Be assured I will recommend Nielllo Acura to my friends and family. More

by OPTOPILOT Verified Customer Verified Customer

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Everyone that I interacted with were friendly and patient with me as I went through my car buying decision. They were willing to negotiate and provided me with plenty of options to choose from. with me as I went through my car buying decision. They were willing to negotiate and provided me with plenty of options to choose from. More

by R.MORIOKA Verified Customer Verified Customer

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Fantastic car buying experience. Zero pressure sales and a high level of honesty that I’ve never experienced at a dealership before. I can’t recommend this dealership enough. Zero pressure sales and a high level of honesty that I’ve never experienced at a dealership before. I can’t recommend this dealership enough. More

by SHANE.ROSA Verified Customer Verified Customer

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Good customer service . Beautiful cars 10/10 I would definitely recommend. I love my new car Beautiful cars 10/10 I would definitely recommend. I love my new car More

by TORITINITALI Verified Customer Verified Customer

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The whole crew at Niello Acura was great and very helpful. Rich had all my questions answered and went above and beyond. helpful. Rich had all my questions answered and went above and beyond. More

by ANGELTEJEDA10 Verified Customer Verified Customer

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