Rich Bilinski

Purchased a vehicle in 2022 and has been in and out of dealership due to issue with engine. Took to get it “fixed” and nothing gets resolved will work for a couple weeks then issues start again. Worst ser dealership due to issue with engine. Took to get it “fixed” and nothing gets resolved will work for a couple weeks then issues start again. Worst service customer service I have ever experience. Will not ever purchase from this dealer again. More

by AR Verified Customer Verified Customer

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Went into showroom to ask how much my truck was worth, thinking of buying a new truck. Was told they don’t do that… well you lost a possible sale. Since this dealership was bought out and has new owners t thinking of buying a new truck. Was told they don’t do that… well you lost a possible sale. Since this dealership was bought out and has new owners they need a lot of lessons on customer service. I’ll only be Coming back for the service department they are top notch and understand customer service. Ashame as this dealership had a lot of old time followers,… More

by precisionturning Verified Customer Verified Customer

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Rich is excellent, knowledgeable and friendly. He knows his job and goes above and beyond. He knows his job and goes above and beyond. More

by JOLYNN103 Verified Customer Verified Customer

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Very friendly staff. Got me in and out Will definitely recommend woodstock chevrolet to friends and family Got me in and out Will definitely recommend woodstock chevrolet to friends and family More

by lynnhoger Verified Customer Verified Customer

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My entire process, from getting the part needed and having my vehicle serviced was easy and convenient . I had my oil changed while there also , and still received my vehicle back faster than I expec having my vehicle serviced was easy and convenient . I had my oil changed while there also , and still received my vehicle back faster than I expected. More

by pmcafee12 Verified Customer Verified Customer

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I received great customer service and was informed every step of the way. Very happy with the service and product quality. step of the way. Very happy with the service and product quality. More

by Pklicker Verified Customer Verified Customer

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Rich is a trusted advisor and asset to your business. I've referred others to your service dept because of my interactions with him. I've referred others to your service dept because of my interactions with him. More

by Chuckhaas327 Verified Customer Verified Customer

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Very happy with Rich in service and also the service was great?? Great dealership also great?? Great dealership also More

by al.n.judy Verified Customer Verified Customer

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I arrived for a recall. Gentleman that helped me made it seem like he knew why I was there and I stood there in silence until he asked who I was and why I was there. No expl Gentleman that helped me made it seem like he knew why I was there and I stood there in silence until he asked who I was and why I was there. No explanation on the recalls or what had to be done. Not very professional given other dealerships and their attention to the small things that make the customer feel welcome. More

by mmiller52290 Verified Customer Verified Customer

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Everyone was great. They fit me in without an appointment and did a great job! They fit me in without an appointment and did a great job! More

by Izzo8982 Verified Customer Verified Customer

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