Rich Engleman | Page 22

Excellent Service I was recently in for service. Everyone at the dealership from the minute I was in was very friendly and helpful. When I went to the Service Depa I was recently in for service. Everyone at the dealership from the minute I was in was very friendly and helpful. When I went to the Service Department they were all very professional. The advisor that assisted me explained everything in detail and answered all of my questions. I will absolutely return to Kelly Nissan for service and recommend you to friends and family. More

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Fantastic Customer Service The service staff at your dealership was amazing! They were flexible in scheduling around my busy schedule, very friendly, and thoroughly explained e The service staff at your dealership was amazing! They were flexible in scheduling around my busy schedule, very friendly, and thoroughly explained every detail. I truly appreciate it the level of service I received! More

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Great service Kell Nissan service staff is one of the best I've seen they take pride in what they do they treated me like great they were very informative and took Kell Nissan service staff is one of the best I've seen they take pride in what they do they treated me like great they were very informative and took care of all my concerns thanks Kelly your the best!!! More

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Great Service Team The service team at Kelly Nissan is always friendly, courteous and professional. I deal mostly with Larry Hughes, but occasionally with work with th The service team at Kelly Nissan is always friendly, courteous and professional. I deal mostly with Larry Hughes, but occasionally with work with the rest of the team. I've never had a bad experience. I would never go anywhere else! Thanks Kelly Nissan. More

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World Class Service, and I didn't even buy from them! Wow, where to begin... My 2005 VW Passat basically blew up on me, I was still paying on it, and the short estimate I got from Faulker-Ciocca VW was mo Wow, where to begin... My 2005 VW Passat basically blew up on me, I was still paying on it, and the short estimate I got from Faulker-Ciocca VW was more than what the car was worth. I ended up purchasing a 2010 Nissan Sentra from FC-VW since they were willing to "help" me on price (my wife had just lost her job as well - fun times). I drove the car for less than 200 miles (still under 40,000 - 1 owner), and all of a sudden it stopped starting in the morning. I had to literally BEG and PLEAD and in some instances get down right rude with FC-VW in order for them to even try to help.. talk about shady dealers... I finally got them to change the battery in the car since it was still the factory battery, and the problem was not resolved. Since then, all they wanted to do is charge me. Feeling defeated, I decided to look to an actual Nissan dealer since FC-VW clearly has no idea how to service a vehicle that won't start. I was told to check out Kelly Nissan of RT 33, and I can't say enough great things about them. They not only serviced my car, but they gave me a FREE LOANER CAR to drive so I could make it to work! FC-VW said "we don't do that" or some sort of garbage like that.. Kelly Nissan had my car for two weeks, which I was OK with since I had a vehicle to drive around in for errands and work - did I mention it was a 2015 with less than 300 miles on it?! UNHEARD OF! They were consistently keeping me in the loop and making sure I was informed every step of the way. They were the friendliest, most up front, honest, people I have ever worked with. Dan Carcione especially went above and beyond for me in ways I can't even describe - these guys REALLY KNOW CUSTOMER SERvICE! I will MOST DEFINITELY be purchasing a car from them when the time comes. The detailed service reports were awesome too, I've never gotten something with such detail from a dealer... The battery, it turns out, the FC-VW put in was almost 200 Cold-Crank Amps lower than the car required - Oh, and all of the stickers were scratched off that would have that information. The battery was purchased Jan 2015 - so as you can see they clearly tried to just get me in, and out at FC-VW, I could go on, and on, about my horrible experience at FC-VW but I'd rather focus on the AWESOME EXPERIENCE that Kelly Nissan of RT33 provided. Now that I'm all jumbled up, and danced around with bashing one dealer, and praising another, all I can say is Kelly Nissan is the way to go, love these guys, and everything then do. GO TEAM KELLY! More

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Very good experience Good customer service. friendly and very helpful. I will definitely tell all my friends how good Kelly Nissan was and how I will go back there if I ne Good customer service. friendly and very helpful. I will definitely tell all my friends how good Kelly Nissan was and how I will go back there if I need anything again More

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excellent service I took my car there not too long ago, and I must say I was quite impressed. Rich was so friendly and made sure that the needs for my car were met. I'l I took my car there not too long ago, and I must say I was quite impressed. Rich was so friendly and made sure that the needs for my car were met. I'll definitely be back whenever my car needs service! More

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Exceeded my expectations! My car repair experience was outstanding at Kelly Nissan! Rich was professional, courteous, knowledgeable and informed me every step of the way during My car repair experience was outstanding at Kelly Nissan! Rich was professional, courteous, knowledgeable and informed me every step of the way during the entire process. I would highly recommend taking your vehicle here for any kind of service! More

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Outstanding job!!! I stopped in for service and he was very professional. Everything was done in a timely manner. Awesome service. Would definitely use again. Thank y I stopped in for service and he was very professional. Everything was done in a timely manner. Awesome service. Would definitely use again. Thank you Kelly & all of your staff! More

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Rich Engleman Rich goes out of his way to get all of my service needs taking care of promptly and efficiently. He also a kind and courteous employee of the dealersh Rich goes out of his way to get all of my service needs taking care of promptly and efficiently. He also a kind and courteous employee of the dealership. More

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