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Rich Gagnon
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Rich Gagnon | Page 2
Assistant Service Manager
Bob Rohrman Hyundai
304 Sagamore Parkway N.
Lafayette, IN 47904
91 Reviews
91 Reviews
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91 Reviews of Rich Gagnon
July 13, 2022
Josiah and the team that worked on my IONIQ were great! They kept me informed about what was to be done and any issues that were found. It was a great experience. They kept me informed about what was to be done and any issues that were found. It was a great experience. More
by jon.d.riester
Verified Customer
Helpful 
July 12, 2022
Oil change was fine, but not the service. When I inquired about a problem with my auto wipers, they refused to even look to fix it because my windshield had been replaced. Note, I had the win When I inquired about a problem with my auto wipers, they refused to even look to fix it because my windshield had been replaced. Note, I had the windshield replaced at the place they told me to send it to (as they refuse to do these on site). Great product, lousy service center. The sales people are friendly, but buyer beware after you have taken delivery of the car. More
by fourtofive
July 08, 2022
For a high end dealership they are lacking some customer services, management should make every effort to get this fixed. Also, too many cheifs and not enough indians. A dealership should be team work, and services, management should make every effort to get this fixed. Also, too many cheifs and not enough indians. A dealership should be team work, and this one is Not. More
by spuckett05
Other Employees Tagged: Jeremy Nowling, Brianna Modungo, Cory Chapman
July 05, 2022
I scheduled and oil change and tire rotation. Dropped off my car at 8 and it was ready to be picked up at 9:30. Employees were friendly and answered the very fuajkkm Dropped off my car at 8 and it was ready to be picked up at 9:30. Employees were friendly and answered the very fuajkkm More
by Frank K.
July 02, 2022
Awesome service and friendly staff. Went above and beyond to get my the vehicle I wanted. Went above and beyond to get my the vehicle I wanted. More
by TTNTYSMOM1
Other Employees Tagged: Jeremy Nowling, Brianna Modungo, Cory Chapman
June 28, 2022
I needed service done on my Hyundai Santafe. The service staff was very attentive and helpful. The took care of everything quickly and efficiently. Afterwards they made sure I was apprised of ev The service staff was very attentive and helpful. The took care of everything quickly and efficiently. Afterwards they made sure I was apprised of everything that had been done and had me in and out as quickly as possible. More
by ericjansen1973
Other Employees Tagged: Jeremy Nowling, Cory Chapman
June 28, 2022
Everyone was nice and friendly, they took car of my oil change pretty quick. Only reason for not 5 stars is that I had also scheduled for my recall to be done, and they didn’t have the parts for it. So it change pretty quick. Only reason for not 5 stars is that I had also scheduled for my recall to be done, and they didn’t have the parts for it. So it would’ve been nice to know that upfront, but over all great experience and service. There’s even a putting green inside! More
by JamesSchubert
June 25, 2022
Its not hard to explain That I'm very pleased with the service i receive every time i bring my car to have it serviced, never a problem and very friendly atmosphere! service i receive every time i bring my car to have it serviced, never a problem and very friendly atmosphere! More
by RONALDCUNNINGHAM243
June 08, 2022
Very friendly, and accommodating, while we waited for our car to get fixed, they offered us a ride if we wanted to go somewhere while we waited. They dropped us off and picked us up. What great customer serv car to get fixed, they offered us a ride if we wanted to go somewhere while we waited. They dropped us off and picked us up. What great customer service. More
by CMILLER34
Other Employees Tagged: Austin
