Rich Garland
Rich Garland at Zeigler Chevrolet

Rich Garland | Page 20

Service Manager

Zeigler Chevrolet

1230 E Golf Rd
Schaumburg, IL 60173

4.6
224 Reviews
4.6

224 Reviews

Write a Review

224 Reviews of Rich Garland

September 06, 2023

Dealership Rating
Employee Rating

As expected. Do not like the many emails coming from sales or marketing (internet concierge). More

by stacyleavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman

Sep 07, 2023

Zeigler Chevrolet responded

Thank you for choosing Zeigler as your vehicle destination. We appreciate the feedback, and will try to cut back on the emails. We apologize for any inconvenience

September 05, 2023

Dealership Rating
Employee Rating

Other than the long wait, I always take my vehicle there and will again, definitely More

by phillip.schildgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Zeigler Chevrolet responded

Thank you so much for your review! We apologize for the wait, and will be talking to the staff about quick service. We greatly appreciate your business!

September 01, 2023

Dealership Rating
Employee Rating

We are very happy with this dealership and service department. And our salesperson Penny is awesome. More

by NOODLESMMMP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Penny Perez, Juanita and Dawn were very nice

Sep 05, 2023

Zeigler Chevrolet responded

We are so happy thank Penny could help you out & find the perfect vehicle! Our service department is awesome, and we are so glad you chose us as your vehicle destination!

August 30, 2023

Dealership Rating
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Ill never patronize this dealership again. Wasted my time with a Lojack that was never hooked up. Had to go to two different Zeigler dealerships to finally get it taken out. For your sake t More

by Adam Frisby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lars Backman , Dan Alliare, Tony Delazio, Jim Dimas, Ken Montijo, Sam Odeh, Bill Protas, Darius Shams, Stephanie Urrutia

Aug 30, 2023

Zeigler Chevrolet responded

Hello Adam, We apologize for any inconveniences. Can you please give the customer relations director a call back at your earliest convenience, she did just leave a voicemail for you on your cell phone.

August 30, 2023

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Employee Rating

Very courteous, and on time as promised. easy to schedule appointment. only place that works on my car. More

by CRUZ31307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! Thank you so much for choosing Zeigler

August 27, 2023

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Employee Rating

Its pretty much the same all the time. There people are great, very professional and the work is done right the first time. More

by cjkdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas

Aug 28, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review!! We greatly appreciate having amazing customers like you! See you again soon for service !

Aug 28, 2023

cjkdean responded

I do not go any place else because one stop gets the job done and right.

August 27, 2023

Dealership Rating
Employee Rating

I bought my car from Ziegler December of 2018 and always have a wonderful experience each time I visit for car maintenance/services. The staff is welcoming, always honor their discounts and coupons. Thank y More

by dmcclain03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas

Aug 28, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We look forward to seeing you again soon!!!

August 25, 2023

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Employee Rating

Had I not been in the market for a very specific Tahoe, I would have never bought a car From Zeigler of Schaumburg. I did not feel as if the team was very professional and knowledgeable. When I went to pick More

by kribsjets51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 26, 2023

Zeigler Chevrolet responded

Hello Benjamin, I tried to reach out to you, but could not get ahold of you. Please give us a call, we would like to offer you a free mini detail for our mistake! Please call me back, so I can arrange for a gift card for the detail. Call Zeigler Chevrolet Schaumburg, and ask for the customer relations director.

August 24, 2023

Dealership Rating
Employee Rating

I received two recall notices. I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I sche More

by SCAIN40481
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny drove me home and picked me up, excellent

Aug 24, 2023

Zeigler Chevrolet responded

Thank you so much for letting us know about the situation. We will be talking to our team about clear communication. We have several new hires, and we will be coming up with a clear message & process on how we should be informing customers. Thank you so much for providing this feedback.

August 18, 2023

Dealership Rating
Employee Rating

I appreciate working with a professional like Rich Garland. He is very knowledgeable and helpful. Thank you. More

by rickaugust
Recommend Dealer
Yes
Aug 21, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be dealership we are today without wonderful customers like you supporting us! We cannot wait to see you again soon for your routine vehicle service!

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