Had I not been in the market for a very specific Tahoe, I
would have never bought a car From Zeigler of Schaumburg. I did not feel as if the team was very professional and knowledgeable. When I went to pick
would have never bought a car From Zeigler of Schaumburg. I did not feel as if the team was very professional and knowledgeable. When I went to pick up my car the same day I bought it, the car was not cleaned although they promised it would be.
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by kribsjets51
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2023 -
Zeigler Chevrolet responded
Hello Benjamin,
I tried to reach out to you, but could not get ahold of you. Please give us a call, we would like to offer you a free mini detail for our mistake! Please call me back, so I can arrange for a gift card for the detail. Call Zeigler Chevrolet Schaumburg, and ask for the customer relations director.
I received two recall notices.
I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I sche
I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I scheduled an appointment. After taking the car in for service for the because, I was told that the part needs to be ordered and I need to come back and get the part installed. This is not convenient, and I am very disappointed that the part was not available as I was told it would be.
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by SCAIN40481
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kenny drove me home and picked me up, excellent
Aug 24, 2023 -
Zeigler Chevrolet responded
Thank you so much for letting us know about the situation. We will be talking to our team about clear communication. We have several new hires, and we will be coming up with a clear message & process on how we should be informing customers. Thank you so much for providing this feedback.
I appreciate working with a professional like Rich
Garland. He is very knowledgeable and helpful. Thank you.
Garland. He is very knowledgeable and helpful. Thank you.
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by rickaugust
Verified Customer
Verified Customer
Aug 21, 2023 -
Zeigler Chevrolet responded
Thank you so much for your wonderful review! We greatly appreciate your business! We would not be dealership we are today without wonderful customers like you supporting us! We cannot wait to see you again soon for your routine vehicle service!
They are always very friendly and courteous.
They offer a clean waiting room and shuttle service when needed.
They offer a clean waiting room and shuttle service when needed.
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by bryk4101
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2023 -
Zeigler Chevrolet responded
Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!
Great service.
Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car.
Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car.
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by Dorota
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lars Backman
, Jim Dimas, Bill Protas
Aug 14, 2023 -
Zeigler Chevrolet responded
Thank you so much for your wonderful review!! We greatly appreciate your business! We are thrilled to have such amazing customers like you!!!
every time is pretty much the same, friendly,
professional people who do things right the first time.
professional people who do things right the first time.
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by cjkdean
Verified Customer
Verified Customer
Other Employees Tagged:
Lars Backman
, Jim Dimas, Bill Protas
Aug 14, 2023 -
Zeigler Chevrolet responded
We are so happy that service was able to help you out today!! Thank you so much for choosing Zeigler as your vehicle destination!
Quick and easy.
We got there early on a Saturday they took us right away.
We got there early on a Saturday they took us right away.
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by feistyfiesta16
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2023 -
Zeigler Chevrolet responded
Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!!
Had a issue but Ms Trotter made in right at the
dealership I will buy here again
dealership I will buy here again
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by quincycole8
Aug 08, 2023 -
Zeigler Chevrolet responded
Hello Quincy,
We have tried to reach out to you about your experience with us, and we have not received a call back. Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300.
The service was fast - oil change & tire rotation in one
hour.
Fantastic in and out
hour.
Fantastic in and out
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by SOUNDOFFALARM
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2023 -
Zeigler Chevrolet responded
Thank you so much for your amazing review! We greatly appreciate your business! We look forward to seeing you again soon!
Great service fast and reliable.
I was really surprised at how fast they were done with my vehicle.
I was really surprised at how fast they were done with my vehicle.
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by LATRICIABRADFORD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lars Backman
, Jim Dimas, Bill Protas
Aug 07, 2023 -
Zeigler Chevrolet responded
We are so happy that our team could help you with servicing your vehicle! We cannot wait to see you again soon for your next service!
Aug 07, 2023 -
LATRICIABRADFORD responded
The service was quick and friendly