Rich Garland
Rich Garland at Zeigler Chevrolet

Rich Garland | Page 21

Service Manager

Zeigler Chevrolet

1230 E Golf Rd
Schaumburg, IL 60173

4.6
227 Reviews
4.6

227 Reviews

Write a Review

227 Reviews of Rich Garland

August 25, 2023

Dealership Rating
Employee Rating

Had I not been in the market for a very specific Tahoe, I would have never bought a car From Zeigler of Schaumburg. I did not feel as if the team was very professional and knowledgeable. When I went to pick More

by kribsjets51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 26, 2023

Zeigler Chevrolet responded

Hello Benjamin, I tried to reach out to you, but could not get ahold of you. Please give us a call, we would like to offer you a free mini detail for our mistake! Please call me back, so I can arrange for a gift card for the detail. Call Zeigler Chevrolet Schaumburg, and ask for the customer relations director.

August 24, 2023

Dealership Rating
Employee Rating

I received two recall notices. I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I sche More

by SCAIN40481
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny drove me home and picked me up, excellent

Aug 24, 2023

Zeigler Chevrolet responded

Thank you so much for letting us know about the situation. We will be talking to our team about clear communication. We have several new hires, and we will be coming up with a clear message & process on how we should be informing customers. Thank you so much for providing this feedback.

August 18, 2023

Dealership Rating
Employee Rating

I appreciate working with a professional like Rich Garland. He is very knowledgeable and helpful. Thank you. More

by rickaugust
Recommend Dealer
Yes
Aug 21, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be dealership we are today without wonderful customers like you supporting us! We cannot wait to see you again soon for your routine vehicle service!

August 15, 2023

Dealership Rating
Employee Rating

They are always very friendly and courteous. They offer a clean waiting room and shuttle service when needed. More

by bryk4101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!

August 13, 2023

Dealership Rating
Employee Rating

Great service. Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car. More

by Dorota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas

Aug 14, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review!! We greatly appreciate your business! We are thrilled to have such amazing customers like you!!!

August 12, 2023

Dealership Rating
Employee Rating

every time is pretty much the same, friendly, professional people who do things right the first time. More

by cjkdean
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas

Aug 14, 2023

Zeigler Chevrolet responded

We are so happy that service was able to help you out today!! Thank you so much for choosing Zeigler as your vehicle destination!

August 08, 2023

Dealership Rating
Employee Rating

Quick and easy. We got there early on a Saturday they took us right away. More

by feistyfiesta16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!!

August 08, 2023

Dealership Rating
Employee Rating

Had a issue but Ms Trotter made in right at the dealership I will buy here again More

by quincycole8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Fioravanti , Tony Delazio

Aug 08, 2023

Zeigler Chevrolet responded

Hello Quincy, We have tried to reach out to you about your experience with us, and we have not received a call back. Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300.

August 06, 2023

Dealership Rating
Employee Rating

The service was fast - oil change & tire rotation in one hour. Fantastic in and out More

by SOUNDOFFALARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Zeigler Chevrolet responded

Thank you so much for your amazing review! We greatly appreciate your business! We look forward to seeing you again soon!

August 05, 2023

Dealership Rating
Employee Rating

Great service fast and reliable. I was really surprised at how fast they were done with my vehicle. More

by LATRICIABRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas

Aug 07, 2023

Zeigler Chevrolet responded

We are so happy that our team could help you with servicing your vehicle! We cannot wait to see you again soon for your next service!

Aug 07, 2023

LATRICIABRADFORD responded

The service was quick and friendly

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