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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 20

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
350 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 3 mos

5.0

350 Reviews

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350 Reviews of Rich Jacobsen

August 12, 2023

Dealership Rating
Employee Rating

This is my third truck dialysis from Richard Jacobsen and he is done a great job thank you Arlington heights ford done great More

by Ervinels4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic , Ben McCarty, Tim Uphoff

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Aug 16, 2023

Arlington Heights Ford responded

It’s great to know that Richard provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Ford Team

August 12, 2023

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Employee Rating

Rick Jacobsen helped me from beginning to end getting my car I wanted thank you for helping me thru the process More

by Corneliub_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Israel Gonzalez, Tim Uphoff

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Aug 16, 2023

Arlington Heights Ford responded

Thank you so much for leaving this awesome review of our dealership. Rick truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Arlington Heights Ford Team

August 11, 2023

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Employee Rating

This is my first new Ford Bronco Sport and I’m happy with the salesman Richard Jacobsen and the manage team Thankyou More

by jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Israel Gonzalez

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Aug 16, 2023

Arlington Heights Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Ford. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Ford Team

August 10, 2023

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Employee Rating

rich jacobsen sold us the last three cars and i’m very happy with selection of new and used vechiles thankyou More

by integritybuild4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez

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Aug 15, 2023

Arlington Heights Ford responded

It was a pleasure to read about your third car-buying experience at Arlington Heights Ford. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Rich provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

August 08, 2023

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Employee Rating

great service very understanding and helpful indeed i will be telling others and i myself will be coming back . More

by Kingcorve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa , Tim Uphoff

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Aug 11, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

August 08, 2023

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Employee Rating

Great service, very nice sales managers. They helped me buy new trucks very quickly and at a good price. More

by Kiryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Tim Uphoff

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Aug 11, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

August 05, 2023

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Employee Rating

Second truck from rich Jacobsen and Arlington heights Ford thank you again for helping me get started with my new company More

by US CHAMPION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez, Tim Uphoff

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Aug 09, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second truck buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Arlington Heights Ford Team

August 02, 2023

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Employee Rating

This is my third truck from rich Jacobsen he has helped me each time getting me trucks I needed thank you rich More

by Ervinels4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Israel Gonzalez, Ben McCarty, John Rodriguez, Tim Uphoff

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Aug 07, 2023

Arlington Heights Ford responded

Ervinels4, it was a pleasure to read about your third car-buying experience at Arlington Heights Ford. Congratulations on your new truck! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Rich provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

August 01, 2023

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Employee Rating

Good customer service, not pushy, answered all my questions, and was a pleasure to do business with! More

by Al.cherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

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Aug 04, 2023

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

July 31, 2023

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Employee Rating

My second truck from same dealership and salesman Richard Jacobsen very good service and like salesman a lot thank you for great service More

by Swohlbrandt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa , Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

Report | Print
Aug 03, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review, Swohlbrandt. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Arlington Heights Ford Team

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