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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 24

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
355 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

Write a Review

355 Reviews of Rich Jacobsen

May 18, 2023

Dealership Rating
Employee Rating

Rich was very helpful in our new car purchase. He was accommodating to our family and created a low pressure environment. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

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May 24, 2023

Arlington Heights Ford responded

Congratulations on your new vehicle, Chris. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Rich was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

May 18, 2023

Dealership Rating
Employee Rating

Straight forward car deal. Richard was easy to work with and teddy was also easy to work with More

by jgonzalez2125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic

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May 23, 2023

Arlington Heights Ford responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Arlington Heights Ford Team

May 16, 2023

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Employee Rating

Rich was timely and prompt. He also kept me up to date with my order as I waited for it to arrive. More

by Scott.Adams.bears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben McCarty

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May 19, 2023

Arlington Heights Ford responded

Scott, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

May 11, 2023

Dealership Rating
Employee Rating

Dealership was clean and updated. Staff was friendly and made us feel welcome. I would recommend to my family and friends. More

by Jklmbarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 16, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

May 17, 2023

Jklmbarr responded

AHF was the first place stop on our list of cars to see… we ended up buying that vehicle. Very impressed with staff and facility. Thank you

May 08, 2023

Dealership Rating
Employee Rating

Excellent communication, flexible in decision making, friendliness, business activity tuned to a positive solution to all issues! More

by Mirbek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Frank White

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May 11, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 22, 2023

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Employee Rating

He got me the truck from the factory and helped me get the loan I’m very happy and will buy some more trucks thank you More

by Mirbek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez

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Apr 26, 2023

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 18, 2023

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Employee Rating

Rich Jacobson was fantastic as well as Frank White and Joe Biaz. Great experience would highly recommend to a friend More

by Tim Opfer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Frank White

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Apr 21, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 09, 2023

Dealership Rating
Employee Rating

I got out of a band deal and a bad truck with my salesman help More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez, Colton Hannemann

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Apr 12, 2023

Arlington Heights Ford responded

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

April 08, 2023

Dealership Rating
Employee Rating

Joe A. and Rich Jacobsen were awesome to work with! They were knowledgeable and a pleasure! More

by Jpagan369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Joe Anzelone

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Apr 12, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

April 07, 2023

Dealership Rating
Employee Rating

The salesman went out of his way and helped me ordering the truck and delivering to me thanks More

by jan plov lagman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic

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Apr 12, 2023

Arlington Heights Ford responded

Jan, thanks for the wonderful review. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

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