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Rich Klouda
Rich Klouda at Ryan Auto Mall
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Rich Klouda

GM Finance Manager

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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5.0
117 Reviews

Rich spent his early life in the United States Army and entered the automotive industry in 1986. Joining our Ryan team in 2022, Rich brought with him all those valuable years of experience and is able to give excellent advice and service to our guests. Away from the office, Rich (who also goes by Grandpa, Pop Pop and Papa), spends a great deal of his free time working on his cabin, or enjoying the great Minnesota outdoors with a fishing pole in his hand.

Dealership Experience

3 yrs, 3 mos

Industry Experience

39 yrs, 5 mos

5.0

117 Reviews

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117 Reviews of Rich Klouda

April 30, 2025

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Employee Rating

Easy transaction with Ryan and Rich. No pressure, just there to assist and help us out. More

by mandjsteele
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

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Apr 30, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're glad to hear that your transaction with Ryan Auto Mall Chevrolet of Buffalo was easy and that Rich provided the assistance you needed without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 27, 2025

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Employee Rating

We give this dealership a 10 out of 10. Beyond professional, kind and patient. We live out of state and they made our buying experience so easy. Andrew was the best sales person we have eve More

by Stephanie Dietrich
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolford, Andrew Steinmetz

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Apr 27, 2025

Ryan Auto Mall responded

Thank you for the great review, Stephanie! We're so happy to hear that Andrew made your buying experience easy and that you were impressed with our service at Ryan Auto Mall Chevrolet of Buffalo. We appreciate your feedback and look forward to assisting you again on your next visit! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 08, 2025

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Employee Rating

Scott was very helpful with what I needed to get me in my new truck More

by truch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Goodmanson

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Apr 09, 2025

Ryan Auto Mall responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Ryan Auto Mall Chevrolet of Buffalo. We're thrilled to hear that Scott was able to assist you in getting into your new truck. We look forward to seeing you again in the future! Enjoy your new ride! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 05, 2025

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We got so lucky with Craig Clement as our sales rep. He is so personable, funny, knowledgeable and made the car buying process easier. From negotiating to the finance team to the final wipe down of the More

by iamsam1129
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

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Apr 05, 2025

Ryan Auto Mall responded

Thank you for your wonderful feedback! We're thrilled to hear you had such a positive experience with Craig Clement at Ryan Auto Mall Chevrolet of Buffalo. It’s great to know that our team made the car buying process enjoyable for you. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 25, 2025

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Buying a new vehicle can sometimes be stressful. Craig made the experience fun and enjoyable. I drove out of the lot with a new Silverado and will be looking forward to crossing paths with Craig a More

by Wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stifter, Brian Marks, Craig Clement

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Mar 25, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're so glad to hear that Craig made your experience enjoyable and that you're now driving a new Silverado from Ryan Auto Mall Chevrolet of Buffalo. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 15, 2025

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Employee Rating

Great experience working with Craig and team. Low pressure sales, knowledgeable team that had our best interests in mind. More

by gray_lonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Marks, Lisa Wolford, Craig Clement , Tim Adams

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Mar 15, 2025

Ryan Auto Mall responded

Thank you for your wonderful review, Lonnie! We're thrilled to hear that you had a great experience working with Craig and our team at Ryan Auto Mall Chevrolet of Buffalo. Our priority is to ensure that our customers feel supported without pressure, and it's fantastic to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

January 29, 2025

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Employee Rating

Lee Toney is very professional and knowledgeable. His low pressure approach made it easy for us to make the purchase. We also use their service department and the service is top notch! More

by rklouda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dane Dornbush, Lisa Stifter, Colt Aguilar, John Dondelinger , Lee Toney

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Jan 29, 2025

Ryan Auto Mall responded

Thank you for your kind words! We at Ryan Auto Mall Chevrolet of Buffalo are thrilled to hear about your positive experience with our team, especially with Lee's professional and low-pressure approach. We're glad you appreciate our service department as well. We look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

January 24, 2025

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Employee Rating

AJ was very professional with us and treated us with the utmost respect. I couldn't be happier with how everything went and how courteous they all were. Really appreciate what they did to make it a great ca More

by Mark S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Marks, AJ Carlson

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Jan 25, 2025

Ryan Auto Mall responded

Thank you so much for your kind words, Mark! We’re thrilled to hear that AJ provided you with such a professional and respectful experience at Ryan Auto Mall Chevrolet of Buffalo. Your satisfaction is our priority, and it’s wonderful to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

December 18, 2024

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Employee Rating

I was very pleased with Craig Clements relaxed demeanor, and broad knowledge of vehicle styles, models and features. He is a great listener, and not pushy or never interuptive and is relaxed and seems to e More

by gbodine0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stifter, Craig Clement

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Dec 21, 2024

Ryan Auto Mall responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Craig at Ryan Auto Mall Chevrolet of Buffalo. His expertise and dedication to customer satisfaction truly make a difference. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Dec 21, 2024

Ryan Auto Mall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ryan Chrysler Dodge Jeep Ram of Monticello. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

Dealership Rating
Employee Rating

Andrew was great to work with as he was patient and really cared about finding the right vehicle for me. More

by KM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Steinmetz

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Nov 21, 2024

Ryan Auto Mall responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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