Rich Klouda
Rich Klouda at Ryan Auto Mall

Rich Klouda

GM Finance Manager

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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5.0
143 Reviews

Rich spent his early life in the United States Army and entered the automotive industry in 1986. Joining our Ryan team in 2022, Rich brought with him all those valuable years of experience and is able to give excellent advice and service to our guests. Away from the office, Rich (who also goes by Grandpa, Pop Pop and Papa), spends a great deal of his free time working on his cabin, or enjoying the great Minnesota outdoors with a fishing pole in his hand.

Dealership Experience

3 yrs, 8 mos

Industry Experience

39 yrs, 10 mos

5.0

143 Reviews

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143 Reviews of Rich Klouda

October 23, 2025

Dealership Rating
Employee Rating

Andrew and Rich were knowledgeable and helpful during the purchasing process. They guided me answering my questions and worked hard to be sure it was a good fit for me. Thank you. More

by pastormjshort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Steinmetz

Oct 23, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We’re thrilled to hear that Andrew and Rich provided you with knowledgeable and helpful service during your purchasing process at Ryan Auto Mall Chevrolet of Buffalo. Our team is dedicated to ensuring a great fit for our customers, and it’s rewarding to know that they succeeded with you. We appreciate your support and look forward to seeing you again! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

October 21, 2025

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My fiancé and I bought our first car together here. They were super helpful by making sure all our questions were answered, and that we found a car we loved! More

by Gracy1224
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kamin

Oct 21, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you and your fiancé found your first car together at Ryan Auto Mall Chevrolet of Buffalo. Our team is dedicated to providing helpful and informative service, and we're glad we could assist you in finding a car you love. We look forward to seeing you again and appreciate you sharing your experience with others! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

October 13, 2025

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With one dealing I would not attempt to rate the dealership. It’s too early to have a strong opinion about the vehicle. However the interaction with the salesman was quite negative. Since I’m hearin More

by Lieunamon
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Craig Clement

Oct 13, 2025

Ryan Auto Mall responded

Thank you for your feedback. We understand that your experience with our sales team at Ryan Auto Mall Chevrolet of Buffalo did not meet your expectations, and we appreciate you bringing this to our attention. Our team values all customer interactions and strives for a positive atmosphere. We encourage you to reach out to us directly so we can address your concerns and work towards a better experience in the future. Thank you again for your insights. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 20, 2025

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Scott was wonderful to work with again! I have purchased all of my vehicles from him. My family also goes through Scott ! More

by saramenzel17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Goodmanson

Sep 21, 2025

Ryan Auto Mall responded

Thank you for your wonderful review, Sara! We truly appreciate your loyalty to Ryan Auto Mall Chevrolet of Buffalo and are thrilled to hear that Scott has been such a great help to you and your family in purchasing vehicles. We look forward to assisting you with your future vehicle needs. See you next time! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 16, 2025

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These guys were absolutely amazing. Ive bought alot of trucks, here and there. Ive always known Ryan Auto was a great place just never was able to cross the timing correctly when i was More

by michael.becker1150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Smith, Craig Clement , Mark finance guy

Sep 17, 2025

Ryan Auto Mall responded

Thank you so much for your wonderful review, Michael! We're pleased to hear that you had an amazing experience with us at Ryan Auto Mall Chevrolet of Buffalo. It's fantastic that Craig, Mark, and Rich were able to assist you in finding your new Chevrolet Silverado 2500. We appreciate your trust in us and look forward to helping you again in the future. Enjoy your new truck! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 13, 2025

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I bought at a new dealership today and will continue to use them for my service needs. Excellence and professionalism from Andrew in sales. Lisa as the ‘go to person’, Rich in finance, and the location ma More

by beckyhanson33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Steinmetz , Lisa

Sep 14, 2025

Ryan Auto Mall responded

Thank you for your fantastic review, Becky! We greatly appreciate your kind words about Andrew, Lisa, and Rich at Ryan Auto Mall Chevrolet of Buffalo. We're thrilled to hear about your positive experience, and we look forward to serving all your future service needs. Please come visit us again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 09, 2025

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The process was very smooth. All done through text which I prefer. Cant Thank the team at Ryan enough! More

by paullupo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kamin

Sep 09, 2025

Ryan Auto Mall responded

Thank you for your kind words, Paul! We're thrilled to hear that you found the process smooth and enjoyed our text communication option. The team at Ryan Auto Mall Chevrolet of Buffalo appreciates your support and looks forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Sep 09, 2025

Ryan Auto Mall responded

Thank you for your kind words, Paul! We're thrilled to hear that you found the process smooth and enjoyed our text communication option. The team at Ryan Auto Mall Chevrolet of Buffalo appreciates your support and looks forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 08, 2025

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Employee Rating

Chad, Rich and Dan were absolutely wonderful and were on top of all the details as they helped me with my purchase. They worked so well together for each phase of my out of state purchase and shipping of my More

by KLivingood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Robertson , Dan who helped me with shipping provided 5 star service.

Sep 08, 2025

Ryan Auto Mall responded

Thank you so much for your fantastic review! We're thrilled to hear that Chad, Rich, and Dan provided you with such wonderful service during your purchase of the CT5-V Blackwing. It’s great to know that their teamwork and support made your out-of-state purchase seamless. We appreciate your kind words and hope to see you again at Ryan Auto Mall Chevrolet of Buffalo when you're ready for your next vehicle. Safe travels and enjoy your new ride! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 05, 2025

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I had an amazing experience! I came from WI and Scott and Rich were knowledgeable, understanding, and great to work with. VERY reasonable prices as well!! I love my Blazer!! More

by jkutzke9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Goodmanson

Sep 05, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Ryan Auto Mall Chevrolet of Buffalo. It’s great to know that Scott and Rich provided you with the knowledgeable and understanding service you deserve. Enjoy your new Blazer, and we hope to see you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

August 04, 2025

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Employee Rating

Excellent service, answered all my questions, and very insightful for my best interest! Thank you all at Ryan Auto!! More

by dwalicke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolford, Jeff Kamin

Aug 04, 2025

Ryan Auto Mall responded

Thank you for your review! We're pleased to hear that you received excellent service at Ryan Auto Mall Chevrolet of Buffalo and that all your questions were answered. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

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