Rich Knudsen

Loved the Customer Service they answered every question and communication was perfect. Service to the vehicle was great. and communication was perfect. Service to the vehicle was great. More

by JESNELBUTLER Verified Customer Verified Customer

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Very bad experience with Genesis of Englewood. They picked up my car from my gar​ege for service. Instead of going straight, the valet drove my car to the Bronx, stopped there, and even picked They picked up my car from my gar​ege for service. Instead of going straight, the valet drove my car to the Bronx, stopped there, and even picked up staff without my permission. My car was used like a shuttle. Then the driver stopped in a bus lane for a while doing who knows what, opened my trunk, and I got a $50 ticket. I have video and photos. Management was worse. Richard (GM) and Kelly (Service Manager) ignored me for months, then acted dismissive and blamed “bad actors” instead of taking responsibility. Do not use their valet service. You have no idea where your car will go or what they will do with it. Unprofessional and unacceptable. More

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Highly Professional, easy to work with. Eileen made the process pain free if not enjoyable. Very efficient as well. Eileen made the process pain free if not enjoyable. Very efficient as well. More

by SROCCA23 Verified Customer Verified Customer

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Literally so professional and amazing! !!!!!! The gentleman that helped me was amazing and was seriously so nice!!! !!!!!! The gentleman that helped me was amazing and was seriously so nice!!! More

by ALICIAMAEHOLLOWAY Verified Customer Verified Customer

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Very efficient and knowledgeable and friendly. Not a long wait, started right on time. Glad to be notified about problem. Not a long wait, started right on time. Glad to be notified about problem. More

by andrewmcastaldi Verified Customer Verified Customer

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My experience with genesis of englewood was fantastic i love my demo genesis to me it's brand new my sales representative Eileen was the best if it wasn't for the excellent service as well as price I don' love my demo genesis to me it's brand new my sales representative Eileen was the best if it wasn't for the excellent service as well as price I don't thing I would have not completed this opportunity to become a member of the genesis family for Life More

by WAYNEBELEGIT Verified Customer Verified Customer

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I have received such great work and customer servixe at this dealership. The staff are very professional and the work is top notch! this dealership. The staff are very professional and the work is top notch! More

by sakyler703 Verified Customer Verified Customer

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Great vibe. Very well trained staff. Super helpful with everything.I would highly recommend to everyone. Very well trained staff. Super helpful with everything.I would highly recommend to everyone. More

by MIKE@MRHREALESTATE.COM Verified Customer Verified Customer

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The dealership was awful. We had priblems with finance and sales manager l. The salespeople were knowledgeable and pleasant to deal with. We had priblems with finance and sales manager l. The salespeople were knowledgeable and pleasant to deal with. More

by JAMEGOT Verified Customer Verified Customer

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Excellent customer service, the representative was really kind and helpful. He keeped ud date every minute kind and helpful. He keeped ud date every minute More

by hangeles72 Verified Customer Verified Customer

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