Rich Knudsen
Rich Knudsen at Genesis of Englewood powered by Benzel-Busch

Rich Knudsen

General Manager

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.4
17 Reviews

Industry Experience

38 yrs, 4 mos

4.4

17 Reviews

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17 Reviews of Rich Knudsen

April 24, 2026

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Employee Rating

Loved the Customer Service they answered every question and communication was perfect. Service to the vehicle was great. More

by JESNELBUTLER
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2026

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Very bad experience with Genesis of Englewood. They picked up my car from my gar​ege for service. Instead of going straight, the valet drove my car to the Bronx, stopped there, and even picked More

by aytac
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Recommend Dealer
No

Other Employees Tagged: Kelly McNichol

Mar 24, 2026

Genesis of Englewood powered by Benzel-Busch responded

Hello, My name is Michael Hill, Thank you for taking the time to share your experience. I am very troubled by what I am reading. Would you mind taking a few minutes to speak with me? I want to learn more about what transpired here. What is the best number for me to reach you at? Or I can be reached at 201-567-1400 ext 11502. Regards, Michael Hill Director 201-567-1400 ext 11502 mhill@benzelbusch.com

Mar 24, 2026

aytac responded

I just called you from 201-567-1400 ext 11502 and no answer. You can call me at (646) 409 9780

December 31, 2025

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Highly Professional, easy to work with. Eileen made the process pain free if not enjoyable. Very efficient as well. More

by SROCCA23
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Recommend Dealer
Yes

December 20, 2025

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Literally so professional and amazing! !!!!!! The gentleman that helped me was amazing and was seriously so nice!!! More

by ALICIAMAEHOLLOWAY
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Recommend Dealer
Yes

Other Employees Tagged: Michael Hill, Kelly McNichol, John Skopetos , Edward Mrozik Jr.

December 02, 2025

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Very efficient and knowledgeable and friendly. Not a long wait, started right on time. Glad to be notified about problem. More

by andrewmcastaldi
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Recommend Dealer
Yes

October 19, 2025

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My experience with genesis of englewood was fantastic i love my demo genesis to me it's brand new my sales representative Eileen was the best if it wasn't for the excellent service as well as price I don' More

by WAYNEBELEGIT
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Recommend Dealer
Yes

October 14, 2025

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I have received such great work and customer servixe at this dealership. The staff are very professional and the work is top notch! More

by sakyler703
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Recommend Dealer
Yes

Other Employees Tagged: John Skopetos

September 20, 2025

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Great vibe. Very well trained staff. Super helpful with everything.I would highly recommend to everyone. More

by MIKE@MRHREALESTATE.COM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Hill, Jeff Jin Chun, Kelly McNichol, John Skopetos , Jason Morgan, Joanne Fuentes

August 26, 2025

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The dealership was awful. We had priblems with finance and sales manager l. The salespeople were knowledgeable and pleasant to deal with. More

by JAMEGOT
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Recommend Dealer
No

Other Employees Tagged: Jeff Jin Chun, Kelly McNichol, John Skopetos , Jason Morgan

August 11, 2025

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Excellent customer service, the representative was really kind and helpful. He keeped ud date every minute More

by hangeles72
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Recommend Dealer
Yes
1

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